Screenshots

Description

Join millions of customers who use this app for simple and safe everyday banking. It’s packed with features - including in-app cheque deposits – to save you time

New to our app?
Join millions of customers who use this app for simple and safe everyday banking. Our app is fast, convenient and secure – keeping your bank details private at all times.

What you can do
• Log on quickly and securely with Touch ID, Face ID or three characters from your memorable information
• Manage your account – check balances and pending payments
• You can now block or cancel subscriptions in the app, just search for “subscriptions” in the app to find out more
• Set up Direct Debits and standing orders
• Pay in cheques
• Easily transfer money and make payments to UK and international accounts
• Receive notifications about payments and spending insights on your current account
• View your PIN or request a new one
• Easily request a new card, report lost or stolen cards, freeze them and order replacements
• Quickly find and view transactions and statements
• Update your contact details

You can find plenty of other information in the app by using our ‘Search’ tool, as well as our handy ‘Help hub’.


Getting started
All you need is:
• The phone number that you’ve registered with us
• A Lloyds Bank personal, Lloyds Bank Islands personal, or Sterling international account

Keeping you safe online
We use the latest online security measures to protect your money, your personal information and your privacy.

How we’ll contact you
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any texts we send will come from LLOYDSBANK. Be wary of any message that differs from this – it could be a scam.


Important information
Your phone’s signal and functionality may affect your service. Terms and conditions apply.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Touch ID requires at least iPhone 5s running iOS 10.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards).

Everyday Offers is available to Lloyds Bank UK personal current account customers, excluding Basic Account holders, aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Save the Change® is a registered trademark of Lloyds Bank plc.

Lloyds Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

What’s New

Version 78.01

We’ve fixed some bugs and added security updates
We’re also working on new features that will be included in a later release.

Ratings and Reviews

4.8 out of 5
1.3M Ratings

1.3M Ratings

Clare2828 ,

Brilliant app - can’t understand the bad reviews!

I never voluntarily write reviews, but was so surprised at the negative comments I felt I had to! I love the Lloyds app, it’s easy to use, log in, and functional. It allows you to do everything you’d like to very quickly, such as making transfers or depositing cheques. Intuitive and nice interface. Every update brings another useful change. I barely use online banking on desktop because it’s so accessible through the app, and it’s allowed me to easily manage my finances.

In addition (because so many other reviewers address this, even though I don’t think it’s very relevant!) the Lloyds team is simply fantastic. Real, helpful people - and you can actually SPEAK to someone quickly, rather than jumping through hoops of automated “FAQ” on the phone. When I was the victim of fraudulent activity, they were so quick to sort it and reassure me, which is so important when worried I’d be losing money. Overall, truly super service and app.

Developer Response ,

Thank you very much for your review. We work hard to ensure our app is accessible and user friendly, and we provide regular updates to improve security and enable new features. ~ Emma

Kop1906 ,

Great App.... but(Updated)

A good functional app that does the basics of banking, however times are moving on and as we become more reliant on banking apps it’s clear that legacy banks are struggling to keep up. Over the last year I’ve become more demanding expectations wise and this app is no longer making the grade for me. It needs a complete design overhaul as it’s now looking very very dated and we still have no support for native screen sizes 3 years after the 6+ was released. This is simply ridiculous. Apps from Monzo and Starling are simply way ahead of Lloyd’s and other banks both in design, user experience and the information they provide within the app. I’d like to see Money Manager integrated within a newly designed app thats clean, simple and looks like it was designed for the open banking era that we have entered. Doing the basics of a banking app no longer is enough.

Update...We finally have an updated version that supports all screen resolutions, 3 years to late but it’s very welcome. The app looks cleaner and is far more usable. Now that it’s been rebuilt, let’s refine the UI/UX and bring in additional features and move the app into the open banking era. Money manager needs to be integrated into the app, ability to control your cards needs to be in there, Apple Watch support and so on. Good start with the update but not stop and speed up the development.

Developer Response ,

Thanks for the feedback and appreciate you upping your rating! We've got plenty of changes planned and we're hoping to have these released over the rest of this year. Anthony.

Danny in Fulham ,

Utter conceited rubbish

It's a bad sign when the purveyors of this mobile phone app start to congratulate themselves. They haven't evaluated properly the functionality of this app, and the people that designed it arguably never use it. Or so it would appear. They have never done a survey on this app or try to find out why it doesn't work.

The option for making payments to other people is utterly hopeless and not fit for purpose. When I have to make a payment to my other bank accounts, I face the sea of sort codes and account numbers. What lovable nonsense. Do you really expect me to know exactly which 8-digit number applies to which account? Relevant bank details should also be present there. Ask me why and I will be glad to tell you. The apps from Santander and NatWest are far far superior. I use them and they are painless. The fact that you don't contact me regarding my review is conclusive proof that you're not bothered about really understanding how your app works for customers. Do you guys ever look at other banking apps? Or do you keep admiring your own? I'm totally fed up with your app.

Stop congratulating yourselves and pretending this is the best thing since sliced bread. It isn't. Trust me.

Developer Response ,

Hi, I'm sorry to hear that you are experiencing problems with our app. If you would like, you can leave further feedback through the app following: Menu-->Help & Info --> Feedback. Please complete the survey/form in-app. Your feedback or suggestion will be monitored by our central team. Thank you for your feedback. Anthony.

App Privacy

The developer, Lloyds Banking Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contacts
  • User Content
  • Search History
  • Browsing History
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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