Download the app today and unlock these great benefits:
• Personalised settings – for everyone. **
• Customise your shower experience
• Track your water usage
• Have your perfect bath – fill your bath from anywhere.
Please visit www.aqualisa.co.uk/smartapp for further details and information.
**only on Aqualisa Quartz Touch
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Ratings and Reviews
Worked great for the first week. Able to turn shower on and the info provided after each use was fantastic. Started the shower one morning and when I went upstairs it wasn’t running so I assumed it was an error on my part and I hadn’t actually started it. Started the shower manually and then after my shower I turned it off manually and thought no more about it. Quite a few hours later I went upstairs and found the shower running!! I’ve no idea how long it had been on for, or how much water had been wasted but since that day the app hasn’t worked. Every time I try to use it the preparing shower function takes ages before a warning comes up to say it was unable to start the shower due to an error. I’ve deleted and reinstalled the app. Disconnected and reconnected the shower until to the wiFi but it’s useless.
Developer Response ,
Hi thanks for the review. I'm sorry to hear the app / shower is giving you problems. I would suggest raising a new bug report (by shaking your phone when you're on the app) and our support team will look into the problem for you and try to get you up and running correctly! AM
We have tried so many times to sort the same issues mentioned in other reviews. We have other Alexa devices which work perfectly. The Aqualisa app is Aqualisauseless and we’ve wasted many hours trying to get it to work properly. One of the issues is Alexa saying shower is not responding & the shower switches on a few minutes later of it’s own accord. We have a mum who is 91 and we purchased this shower so she could turn the shower on by voice command on her specific profile. The shower rarely responds to “Alexa turn the shower on”. We contacted the customer service department at the beginning of the year and was informed that there are a few issues which the new app will solve and advised us to be patient and wait for the new app due out in April. We had the shower fitted mid January still unable to use the voice command options - what a farce. Aqualisa I would have thought you should have addressed all these issues pointed out in the feedback from all your purchasers of this smart shower. Surely as this shower has been purchased by many people with many problems it warrants everyone contacting trade descriptions act that’s how strongly I advice not to waste your money!
Just doesn’t work
I’ve had my Q Smart shower nearly a year. The app has never worked properly during that time Historically maybe 50% of the time shower would come on and work properly and the other50% it would either not come on at all or I encountered strange results e.g. would turn on after a random period of time like 20 mins later , turn on but then switche off after random amount of time. More recently the app has not worked at all. Was told at start of year by customer services to wait for the new app. That is now out but I can’t use it i.e. everything I tried came initially came up with a ‘sorry’ error message so I deleted the shower and tried to set it up again - now I get an ‘oops your shower failed to connect’ error message. Will try customer support again but am not hopeful of resolving this based on previous experience. Such a shame as the shower when used manually is great but I spent close to £1000 to get a smart shower I could use with an app & Alexa but it has never worked as it should and I see from other reviews that mine is not an isolated incident.
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- Aqualisa Products Limited
- 52.3 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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