Arlo Secure: Home Security 4+

It does what it says it does. Remote access to my Arlo devices with the standard features of recording, motion alerts, sound alerts, allows the changes of setting on the cameras and the base station. All videos are available through the app which have been recorded in the past. Easy to disarm and allow other members of my family access too.

Bugs are a problem though. The camera relatively often freezes when viewing the cameras or recording on them. Recordings carry on recording but with my view from the camera everything just stays still apart from audio. This is incredibly annoying especially when you spend £500+ for two cameras and the app can stop you viewing them at any moment and the only fix is a full restart of the app. From when I first started using the app I must say the freezing has become less common but not fixed completely.

Other than the bug I mentioned the app works well. It allows you access to all the options/ settings you need or want from anywhere as long as you have a internet connection. Fix these bugs and it would become a 5 star. But with them still in the app its generous to give it 4 stars. Hopefully this will be sorted soon.

After being asked for the thousandth time to write a review I have finally given in. I have the Arlo pro cameras and have had them for a few years. I find the app very slow, always logging me out so takes an age to look at notifications 2/4 times. Can’t differentiate between Arlo notifications and anything else as it just uses the standard tone. I would have thought that the ability to detect whether motion is an animal or person would have gotten better over time but the cameras can give both an animal and person notification for the same instance. The masking (where you map detection zones) seems to be ignored half the time. From looking at forums there is clearly a lack fo support from Arlo as these things are moaned about and never fixed. Honestly, when I first got a ring doorbell I thought it was very unstable and was nowhere near the quality of Arlo…. But …. Ring have constant improved their software and firmware over time and now it is super reliable. I have had the niggles since the day I bought them expecting them to improve but it seem like the only improvement is the in the later iterations of arlo cameras. I’m reluctant to change to a different brand considering how much an Arlo set costs but to be honest I have lost patience. On a positive note the battery life is good.

Not best pleased with the app and would recommend the Arlo pro. I imagine newer models are a lot better.

I researched and checked out all home security cameras before settling for the Arlo pro 3. Whilst I am very happy with the overall good picture quality the actual alerts can be frustrating to say the least as delivery men and women are usually leaving my property before I get an alert. I know that the signal has to go through the Arlo server and then my router and to my phone, as do all security cameras but it can be quick some days and very slow to alert on others. Another small but annoying fault as I see it is, you don’t get a specific ring or sound alert as you do with other company’s. All i get on my iPhone is the normal tone used for most app notifications which are ignored most of the time because it’s usually rubbish alerts coming through, unfortunately I cannot change the notification alert tone to make this happen. My daughter has the ring system in her house and you know as soon as you hear the notification alert,It makes you very aware that it is an alarm of sorts and you are instantly aware that something has triggered It. I would have given 5 stars if this was sorted out, which I believe Arlo can definitely and should do asap. Tony