Arriva MyPay 4+

Useless for non-Italian traveller

I found it impossible to sign up. Kept telling me I hadn’t completed all mandatory fields even though I triple checked that I had. Also the meaning of some questions are not clear eg ‘favourite line’? And why do they need to know all this personal information just to buy a bus ticket?

Developer Response ,

Ciao Chrisjs, ti chiediamo gentilmente di ricontattarci a supporto@arriva.it o allo 0282900737 per fornirti assistenza con le funzionalità in app!

UK People

The app works absolutely perfect, especially in today’s environment. Paperless, contactless and simple to use.
If you’re mobile number being used in registration isn’t working then you need to remove the zero (0) from the start of your mobile number and the text will come through. It’s like making a call - international number no zero and then the number.
Good app.

Is getting better!

I have to say that they are working on it and it is getting better. I had an issue with the app and the customer service was quick and help me to fix it. I can carry on to buy tickets and take busses so I can’t complainant. Thanks arriva and thanks Nadia from the customer service!