Only run this app if you've been referred by an ASK4 support agent.

ASK4 Diagnostics runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!

After running your scan, an ASK4 support agent needs to look at the information collected, so please contact after you have run a scan.

What’s New


Updated new feature.

Ratings and Reviews

3.0 out of 5
6 Ratings

6 Ratings

Evil292 ,


Terrible! Avoid at all costs.

I’m only getting 400kb/s speed right now, not even a full 1mb speed.

I have contacted them, they told me I needed to download a diagnostics app on my phone which my phone wouldn’t allow then they just said well we can’t send someone out if you don’t do that.

Awful company, awful connection, awful customer service.

Don’t choose these for your internet they really don’t care about you.

App Privacy

The developer, ASK4 Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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