Autotask LiveMobile 4+
Autotask Corporation
Designed for iPad
-
- Free
Screenshots
Description
Datto’s Autotask LiveMobile
Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go.
Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device.
Access your service calls, tickets, tasks, appointments and to-dos in real-time.
Enter your time into Autotask from your mobile device before it’s forgotten.
Schedule appointments and to-dos the moment they come to mind.
Search and access your account and contact information on the go.
All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.
What’s New
Version 9.0.1
Fix the notification UI issue on the Add Ticket Note screen.
Ratings and Reviews
Clearly untested
This is the worst kind of app, provided because you need to provide a mobile app for anything these days. This has been slung together to appease that expectation and not tested for the functionality that is actually required.
Select time off and it takes you today. Select time off on the day you want off and it takes to today. Press and hold on the day and you get the option to add an appointment or a to-do… select an appointment just in case, it takes to today. What a complete waste of time.
Rubbish
Been using Autotask since 2015. The app was rubbish then and it’s still rubbish now (December 2020).
Case in point, I just logged in quickly to check my ticket queues. I can’t tap on the individual queues to display the tickets there. Nothing happens!
Overall it feels slow and clunky. I have super fast internet access so I dread to think now this would perform on 3G/4G.
How does this still not work properly
This app has never been good, but now it seems to be even worse than it was somehow. Can’t even enter a basic piece of data because the done button doesn’t work. Absolute garbage. The app needs fixing urgently.
App Privacy
The developer, Autotask Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Autotask Corporation
- Size
- 93.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, German, Spanish
- Age Rating
- 4+
- Copyright
- © 2011 Autotask Corporation
- Price
- Free