Babylon gives you access to healthcare services, medical prescriptions and appointments with qualified GPs, straight from your phone.
You can speak to a GP for expert advice, get a diagnosis via video or phone appointments and have prescriptions sent electronically to your local pharmacy.
If you have BUPA private medical insurance, you can speak to a doctor via the Babylon app, for free. Just enter your membership code when registering.
Babylon also gives you:
• 24/7 access so you can talk to a doctor whenever it suits you.
• AI-powered healthcheck for handy tips on how to live healthily.
• Prescriptions sent to your pharmacy for collection within the hour.
• Fully-qualified therapist consultations wherever you feel the most comfortable.
• Symptom checker that can analyse millions of symptoms in seconds.
Get the information and the support you need and download Babylon now for personalised healthcare, appointments with GMC-registered NHS GPs plus advanced AI-powered tools carefully developed by doctors and scientists.
With Babylon helping you to take better care of yourself, you’re in safe hands.
BUPA HEALTHCARE CUSTOMERS - Digital GP
Insured with BUPA? Speak to a doctor for free via the Babylon app, from the comfort of your own home and without needing to sit in the waiting room.
NEW - MONITOR
Try our brand-new activity and mood tracker. Our simple mood tracker helps you see how your mood changes over time and connects with other areas of your life. Thanks to easy integration with your fitness app, Monitor lets you visualise your activity and understand how it impacts your health. Currently available for Babylon UK private users and GP at Hand members.
NEW - TEST KITS
Check your health with our simple at-home blood test kits. All results are reviewed by a Babylon GP and available to view in-app. Currently available for Babylon UK private users.
GP AT HAND
See an NHS GP in minutes for free, available 24/7, 365 days a year. If you need to see a doctor in person, we have five clinics in London and you can visit the one most convenient for you. We also make referrals for hospital, community and specialist appointments.
Check your symptoms and get helpful medical information anytime. Our AI-powered tool will ask you questions to ensure our health advice is tailored to your circumstances and symptoms.
FREE DIGITAL HEALTHCHECK
Our free information and educational tool helps you understand health risk factors, build a health profile, and understand lifestyle changes to help achieve a healthy lifestyle.
SPECIALISTS & THERAPISTS
We offer affordable therapist and specialist appointments. Speak to fully qualified practitioners, wherever you feel most comfortable.
You can integrate over 150 existing health apps, wearables and Apple's HealthKit. Babylon helps you track test results, monitor activity levels and health information so you always know how you’re doing.
Your data is always safe. For our doctor appointment services, we’re regulated by the Care Quality Commission (CQC) in the UK. Our doctors are GMC registered and have an average of 10 years GP experience. We are compliant with ISO 27001 Stage 1 to protect all medical records and personal data.
Make an appointment in seconds, speak to a doctor in minutes.
Download the Babylon app today and take control of your health.
*To register you will need to switch from your current GP practice. A registration period will apply before you are able to access the service. Available for people living or working within 40 minutes of one of our clinic locations.
We've made some improvements!
•You can now choose to share your mood tracking information with your therapist(s). It's not easy to always remember everything at appointment time! Sharing your mood could give better insight and advice for whatever you are going through.
We're always looking for ways to make our service even better, so if you have any feedback, please get in touch at firstname.lastname@example.org.
Ratings and ReviewsSee All
When we’re feeling off-colour, the annoyance of scheduling appointments only makes us feel worse. This app puts a lifeline to a doctor right in our pocket so we can get health advice without leaving our couch. It even monitors our concerns to help us stay in tip-top shape. Sure beats sitting in the waiting room.
It’s great to be able to just pick up the phone rather than making a physical appointment with your doctor. Very easy and convenient.
The one issue I have is that the calls are consistently late 10+ minutes. And then when you can’t answer as it’s not the time you confirmed, it’s cancelled and you need to rebook. This used to be easy but it seems there is less time available more recently. Today I had a physical appointment which I was a few minutes late for - it was very tricky to find something that was convenient - and while I was waiting in the office I received a notification saying they’d tried to call 10 minutes after my appointment (they didn’t!) and sorry they missed me but would need to reschedule. I went up to the reception team who said the doctor wasn’t able to see me as they have a 10 minute policy. Very annoying as I wasn’t 10 minutes late. If Babylon don’t see people who are a few minutes late and doctors are consistently calling late and missing appointments I dread to think how many aren’t being seen.
Lots to like but not sufficiently joined up
Babylon is a valiant attempt to try to improve on the traditional, and broken, GP practices. However despite their vast funding, the system is not yet as smart as it could be. For example, when the video GP recommends an in person appointment, you have to go through a call centre to book the appointment, and this appointment doesn’t appear in the Babylon app. The good thing is, an appointment was available the next day and there was zero wait time at the surgery. But the doctor at my appointment recommended a blood test, though the blood test clinic was in the next room and the blood clinic nurse was free, I had to spend 15 minutes on hold to the phone to the call centre trying to book an appointment, and was told the blood clinic was fully booked - as the nurse put it, “in the time you’ve been on hold, I could have done four blood tests”. The nurse was very kind and did the blood tests in advance of the appointment so I didn’t have to come back later - but it shows the flaws in Babylon’s systems that this cannot be simply automated within the app or the doctor-facing system, or allow more flexibility to give a better patient experience. I wonder whether Babylon are focusing so much on growth and pleasing their Investors they have forgotten about building a first class and joined up customer/patient experience.
- Babylon Partners Limited
- 300.5 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Frequent/Intense Medical/Treatment Information
- © Babylon Partners Limited
Up to six family members will be able to use this app with Family Sharing enabled.