What’s New

Version 2.12.1

- Smaller improvements and bug fixes

We thank all of our users who help to improve our app. Please keep telling us your excellent ideas and we will give our best to provide you with the most professional digital back pain therapy out there. Just send us an email at service@kaiahealth.com

Ratings and Reviews

3.8 out of 5
324 Ratings

324 Ratings

katymcknight ,

Disappointed

Meanwhile I feel like this app has the potential to be something really great for people who suffer back pain but £60 yearly to do this?! It’s a HUGE no from me! I have scoliosis and also a fused spine and the pain I go through is unbearable! And I also find it quite concerning how it doesn’t ask about any existing back or spinal conditions, just asks how bad the pain is, this would be brilliant for me but paying £60 a year isn’t when I also have 2 toddlers. It’s such a shame really.

Developer Response ,

Thank you for taking the time to provide your feedback, your experience and input is very important to us. You have presented a wonderful idea, and I will share your insight with our medical and product team. Please note, we have a chat feature in the app that you may use to disclose any existing conditions or concerns you may have with one of our Kaia Mentors and experts. For additional support please contact us at support@kaiahealth.com.

Rambo’s Take ,

100% worth the price

Worth a quick review here.

I've suffered from chronic back pain for a decade and I've just hit 32. Not fun. At 30 it took a significant downward turn and I couldn't get up from a seat without fearing the a surge of pain. Don't even mention sneezing *shudder*.

I've had countless attempts at physio had an MRI, have always remained active but nothing worked.

Then I started Pilates which was a massive forward step.

Having discovered Kaia, I tried the 7 day trial, seems decent but date I say too easy.

But figured whatever, it's my back, worth £30 and seeing how it goes.

Despite feeling easy compared to hard gym sessions, my back pain is measurably lower.

The education aspect is actually hugely useful and despite being lightweight the way it's structures has actually taught me a lot.

What I'd say in summary is this. Software development and startups is hard. Charging £60 for a year is about 4/ 5 yoga or pilates sessions. So frankly, pay with a smile on your face as these product people have worked very hard at something that can really improve your health.

People who suffer from chronic back pain know how this condition can become your life story. Kaia has helped me a lot in the last 4 weeks (very quick improvements which shocked me).

Cheers Kaia team. Looking forward to many improvements/ iterations to come. 👌🏼

Developer Response ,

We are so thrilled Kaia has helped improve your back pain! We are humbled by your feedback and hope we can continue to bring such a positive experience to others suffering from back pain!

ProductivityUser ,

Mercenary and despicable

There is zero content without first submitting your email address (personal details) and committing to allowing your personal medical data processing under GDPR rules. There is zero functionality to this app unless you commit your financial details. That’s right, you can’t even have a “free” 7-day trial without first submitting your financial details, committing to a payment plan (and then having to cancel this at a later date). Disgustingly mercenary but not surprising as so many apps are heading in this direction. C’mon Apple, in what way is this “in-app purchases”? Surely this is a pay only app and should be described as such. Conning/tricking people into providing personal data could be a matter for the courts...
I trust there is an option within the app to cancel all this processing of personal information? There is a confirmatory email which you can confirm with the click of a button but if you want to cancel everything it says “contact us” without any linked method of doing so easily. Utter despicable.

Developer Response ,

Thank you for taking the time to provide your feedback, your experience and input is very important to us. Please note, our current set up is that after a user creates an account, each user is presented with the option to select a subscription package that comes with a 7-day free trial. After 7 days, this free trial will automatically turn into the subscription that was selected and payment method will be charged. To avoid being charged, apple requires its users to cancel the subscription through iTunes directly prior to the 7th day. If you need additional support please feel free to contact us at support@kaiahealth.com.

Subscriptions

Kaia Pro 3 Months
Personalised back pain relief therapy
Free Trial
Kaia Pro 6 Months
Personalised back pain relief therapy
Free Trial
Kaia Pro 12 Months
Personalised back pain relief therapy
Free Trial

Information

Provider
Kaia Health Software GmbH
Size
118 MB
Category
Medical
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, German

Age Rating
Rated 17+ for the following:
Frequent/Intense Medical/Treatment Information
Copyright
© Kaia Health Software GmbH
Price
Free
In-App Purchases
  1. Kaia Pro 12 Months £62.99
  2. Kaia Pro 6 Months £41.99
  3. Kaia Pro 3 Months £25.99

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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