The Barclays app
HOW TO REGISTER
If you’re 16 or over and you have a UK-registered mobile number and a Barclays current account or Barclaycard, you can register for the app. You’ll need the 16 digit number off your card, then follow the onscreen instructions. Some customers may be required to verify their identity with PINsentry or at a Barclays cash machine.
If you’ve got an activation code, follow the onscreen steps to register (you won’t need PINsentry for this).
After you’re set up, you’ll only need your 5-digit passcode to log in. Then you can set up Touch ID or Face ID to log in faster in future.
• Log in quickly and securely when you set up access through Touch ID or Face ID
• Manage your personal, business and corporate accounts, including your Barclaycard accounts, and view your Barclays mortgage account
• See recent transactions and check your balances
• Make payments to new and existing payees, transfer money between accounts or transfer a balance to your Barclaycard
• Delete Direct Debits
• Set up, edit and delete standing orders using your app
• Join Barclays Blue Rewards and earn rewards just for banking with us
• Store your documents securely with Barclays Cloud It
• Find your nearest branch or cash machine
• Use Mobile PINsentry. It can take up to 4 days for this feature to be activated in the app while we complete some security checks
• Call us straight from the app to speak to an adviser
• No need to log in to lots of apps - view your current accounts held with other banks, safely and securely, in your app
• Our iPhone app has been accredited by AbilityNet – the charity that assesses digital services for accessibility
Terms and conditions apply. You must be aged 16 or over to use the Barclays app.
FOR BUSINESS ACCOUNTS
You can only use the app if you’re a sole-signatory Barclays Business current account holder. You can’t register your Barclaycard business or corporate credit cards.
This app is provided by either Barclays Bank UK PLC or Barclays Bank PLC depending on the entity you may have contracted with for banking services. Please refer to your bank documents (terms and conditions, statements, etc) to confirm the legal entity that provides banking services to you.
Copyright © Barclays 2020. Barclays is a registered trade mark of Barclays plc, used under licence.
Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676).
Registered in England. Registered No. 9740322 Registered Office: 1 Churchill Place, London E14 5HP.
Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702).
Registered in England. Registered no. 1026167 Registered Office: 1 Churchill Place, London E14 5HP.
- App improvements and fixes.
Ratings and ReviewsSee All
Very good, though Logout still a pain.
This App continues to improve in functionality, but doesn’t seem to pay as much attention to the detail of the user interface.
The biggest bugbear is still the Logout, which now can only be accessed by going to the ‘more’ menu. Although you’re in theory logged out when you quit the App, Barclays stress the importance of logging out properly, so why isn’t this feature on the main page?
Other niggles include data entry. For example: If you want to transfer funds between accounts, you select the two accounts, and then the field for the amount. At this point the keypad pops up (on an iPhone), and obscures the amount you’re typing in unless you scroll the window above. This should be an easy thing to avoid at the programming stage, but just smack of a rush to get new features out without thorough testing.
If Barclays can crack the fine detail, they’ll turn a very good App into a superb one. It certainly makes my banking very much easier!
Upgraded to latest iPad app a few days ago version 2.26. This version is just as slow as the recent ones. It still gives me a login screen where I can't enter anything then refreshes when I can login. The thing that annoyed me most was that there was no logout button available unless you go to the MORE button at the bottom of the screen. I have tried several times to use the contact by email button at the top of the first screen but this bombs out and goes to the screen asking for my login details after I have written a few lines.
I have also tried the online chat button several times recently and always end up being directed to the 0333 banking number after about 20 minutes, because they decide they can't help me. I tried calling by phone today and spoke to someone for 10 minutes only to be told he would pass me on to someone else. On hold again but only to be cut off after 5 more minutes. So as far as I can see Barclays have become uncontactable so after more than 50 years with Barclays I am afraid it is time to go elsewhere. Sad day for Barclays customers.
Gets worse all the time
Useless bank with no counter staff, no backup staff, no resident business manager so it’s reliant on the app. I pay in cheques and after 2 years of waiting I still can’t pay them in on the app and the local branch (on reduced opening hours) won’t accept them in an envelope with paying in slip through the letterbox like they did up to November last year. This means a separate journey each time, pay for parking and walk half a mile to put in one cheque. I have said this to staff and they have said you can ‘post with slip’ - err no you can’t, ‘do it on the app’ - err no you can’t. So even they are confused.
When is it coming on the app??
Not content with stripping away every possible customer interface to beyond minimum Barclays has wrecked itself and become a generic faceless internet company.
The first bank that reinstates staff, actually has a manager, business manager, personal bankers and proper setup will wipe the floor with the current Barclays model.
Developer Response ,
Hi Anton, we're ironing out any issues with the cheque imaging facility before we roll it out to everyone. We'd rather it was working as it should before giving customers access to it so you'll be able to see it soon; unless you're a Smart Investor customer in which case you'll not be eligible for this. –Amiee
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.
Get things done within this app using just your voice.