Benefits OnLine 4+
Retirement & Benefit Services
Merrill Lynch, Pierce, Fenner, and Smith Inc.
-
- Free
Screenshots
Description
You don’t need a computer to keep up with your employer-sponsored benefit plans. With the free* Benefits OnLine® Mobile app, you’ll have easy access to your benefit plans with Merrill, virtually 24/7. Find out how easy it is to:
Manage your accounts
•Check your account balances, detailed holdings and account history
•Manage your investments and update contribution rates
•View your Account Summary with interactive graphics
•Request a loan, withdrawal or rollover
Access financial information
•Review U.S. & Global market data
•Add securities to your device watchlist
•Monitor major market securities
Personalize your experience
•Stay up to date with My To-Do List and Alert messages
•Have your Merrill investment account balances and Bank of America account balances displayed along with your benefit plan accounts
•Choose “online deliver” for statements and confirmations
Stay Secure
•Set up Touch ID/Face ID to log in securely without using your password**
•Visit our Privacy & Security page to learn about the features we offer to help protect you and your accounts
IMPORTANT NOTICE:
The Benefits OnLine® app for iPhone is available to clients who have access to the benefits.ml.com website. Some of the features and services available on benefits.ml.com are not available within this app. Please access the website to access all functionality. Select Application License Agreement and review the amended Terms & Conditions, which apply to the website and all mobile devices. By downloading and using this app, you agree to the current Terms & Conditions.
*You may be charged access fees from your wireless service provider depending on your mobile device. Please check with your wireless service provider for details on specific fees and charges.
**Certain devices are eligible for enrollment in Touch ID/Face ID.
The images included are for illustrative purposes only.
Merrill Privacy and Security: ml.com/privacy
Merrill makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), a registered broker-dealer and Member Securities Investor Protection Corporation (SIPC), and other subsidiaries of Bank of America Corporation. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.
Merrill is the marketing name for Merrill Lynch Wealth Management, and Merrill Edge®, both of which are made available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S). Merrill Edge is available through Merrill Lynch, Pierce, Fenner & Smith, Incorporated (MLPF&S), and consists of the Merrill Edge Advisory Center (investment guidance) and self-directed online investing.
Trust and fiduciary services are provided by U.S. Trust, a division of Bank of America, N.A., Member FDIC, or U.S. Trust Company of Delaware. Both are wholly owned subsidiaries of Bank of America Corporation.
Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.
MLPF&S and Bank of America, N.A. make available investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation.
Investment products, insurance and annuity products:
•Are Not FDIC Insured
•Are Not Bank Guaranteed
•May Lose Value
•Are Not Deposits
•Are Not Insured by Any Federal Government Agency
•Are Not a Condition to Any Banking Service or Activity
© 2024 Bank of America Corporation. All Rights Reserved Benefits OnLine is a registered trademark of Bank of America Corporation.
What’s New
Version 24.10.04
In this release, we've made some minor enhancements and bug fixes.
We're always making improvements, so turn on automatic app updates to get the latest. Go to Settings > App Store, and toggle on "App Updates".
Ratings and Reviews
Slow and buggy
Latest version crashes whenever I click the “sell shares” action. May as well use the browser on my phone rather than this app. Doesn’t inspire confidence in the bank for financial transactions when its technology is as buggy as this.
Worst customer experience
This is the worst customer experience that I have seen. I am trying to certify my tax status as a non Us resident and this keeps being rejected for some random reason.
The website keeps pointing to a tax profile page that doesn’t exist. The app flat out doesn’t allow me to access anything beside my stocks.
There is no way to reach anyone beside a hot line that takes one hour of wait. No email, no messaging option. Call back is not even available to non US citizen. This is an insult to customers and a shame to the company that created it.
Works great
Updated review December 2022
It may have taken a while but it looks like it is fixed! I was able to successfully login and setup Face ID, and have been able to look at all of my accounts.
Original review April 2022
Title: Doesn’t work at all
When I open the app I get a pop up titled “Error” with the message “We’re sorry, we weren’t able to complete your request. Please try again” despite not having done anything. The only button I can click is “Retry”, I can’t get it to close otherwise and if I retry it’ll just fail again. Utterly unusable.
App Privacy
The developer, Merrill Lynch, Pierce, Fenner, and Smith Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Search History
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Merrill Lynch
- Size
- 353.2 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Spanish
- Age Rating
- 4+
- Copyright
- © 2024 Bank of America Corporation.
- Price
- Free
Supports
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