bet365 Games Casino Slots 17+

So I’ve been a loyal customer of bet 365 for many years. Around a month ago I decided to play high stakes slots and blackjack games for a while and won! I immediately received an email from bet 365 saying I was high risk and they we’re restricting my deposit limits???? They didn’t even ask me to provide any documentation of my personal available funds. I sent emails explaining I had plenty of disposable income which I do, but there answer to this was “We need to ensure our customers gamble responsibly” I asked them how they could determine if I was gambling responsibly without having knowledge of my personal finances. They failed to answer my question. I’ve deleted my account as this business only want low stakes players who win little or lose hence the profits they make. I deleted my account immediately and withdrew all monies left in my account. Not even a phone call from them to discuss the dissatisfaction which I find appalling from such a big company

Hi. We appreciate your feedback and understand your frustration with our Responsible Gambling Process. Please rest assured that this process is in place to ensure that all of our customers are playing within their limits, and because we have a duty of care towards our players. If you wish to discuss this further please speak to our Customer Services team at support-eng@customerservices365.com who will be able to look into this for you. Thanks.

Great choice of games. Fastest withdrawal site around (literally 2 seconds). Only drawback, they’ll revoke your membership if you are enjoying the play. (Like me). Note: you MUST log out after each session. Don’t just close the app. By closing the app, you are still technically playing, so if you play just one game per hour only closing the app and not logging out, you will be classified as non-stop-playing for several hours.. so they will revoke your membership. Shame THEY don’t tell you that . I’m not going back to this app. I’m going to find another that appreciates its members/players.

Got a ‘standard response’ for this from the developer... they really don’t care what we write. Asked me to contact customer services. If they showed some interest in this review they would have noted I ‘did’ contact their customer services via internet already and was told they can’t help.. Poor guest services. Poor attitude to customer comments. Waste of time writing a review.

Hi, if you contact our Customer Services team at supprt-eng@customerservices365.com they will be able to look into this for you. Thanks.

Honestly how this site hasn’t been shut down or a deep investigation hasn’t taken place into the fairness of these rats I’ll never know, RTP for sessions is consistently 60/70% overall at best, 3000 stakes in the last 4 days and have an RTP of 52%, 44%, 75%, 56% it’s actually scandalous how they get away with it, in the middle of reporting my gameplay to the IBAS and chasing up legal action against them over a large period of time spanning months where the games on the site have paid unfairly, I use other sites too on a regular basis so I know the basic math to compare and show what a con this site really is. Over a 2 day period 2 weeks ago staked 3570 stakes, with 1772 in comparison with the stake returned. The amount of times this has happened is ridiculous they have no intention of abiding by RTP and the slots are corrupt, and in all honesty anyone reading this stay as far away from this site as possible, honestly use any casino apart from these robbing rats. The most corrupt casino of all time. Edit* Todays sessions consisted of 2 bonus round paying x4 and x6.8. How are these still allowed to run this absolute robbery I have no idea.

Hi. We appreciate your feedback and understand your frustration with the perceived RTP% inconsistencies . Please rest assured that all of our games are tested and certified prior to being made available to customers and are reviewed on an ongoing basis. Our processes in this area conform to the requirement as stipulated by our licensing and regulatory authority. If you have any concerns with your RTP% or any payouts in general please speak to our Customer Services team at support-eng@customerservices365.com who will be able to look into this for you and provide you with either a general game play review of your account or even a single game break down of your play. Thanks.