Birdeye 12+
Birdeye Inc.
-
- Free
Screenshots
Description
Birdeye is the place for multi-location businesses to acquire customers on autopilot.
Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place.
It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform.
Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.
* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye.
* Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic.
* Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.
* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.
* Analyze reports, gain actionable insights to make significant improvements where it counts.
* Receive instant alerts and stay connected to your customers.
About Birdeye:
Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.
Any questions? Please contact support@birdeye.com.
What’s New
Version 5.7.7
Phonebook Contact Sync:
We’re thrilled to announce a new feature that makes managing your contacts easier than ever! With our latest update, you can now sync your phonebook contacts directly to the app.
Here’s what’s new:
Seamless Syncing: Automatically sync your phonebook contacts with the app. No more manual entry—your contacts will be available in just a few taps.
Effortless Communication: Quickly add contacts from your phonebook and send review requests or messages directly from within the app.
User-Friendly Experience: Enjoy an intuitive syncing process with clear instructions and notifications throughout.
Ratings and Reviews
Loving Birdeye
Our business has increased since using Birdeye. We are extremely happy and would highly recommend it
Developer Response ,
Glad you liked our product. We always work very hard to make sure our customers achieve their goals using our product.
Easy business tool
Such a great tool to manage your business
Dont sign up, if I could give less than one star I would.
Wasn’t explained the payment plan, thought I’d paid for the year when it was for the first month.
To top it off every time I try to log in I need to change my password, contacted technical if you can call it that.
Promised a payment reduction yet they charge full price and contact you at awkward times due to being in another country.
So I reiterate… don’t sign up 👍🏻
Developer Response ,
Hi,
We sincerely apologize for the frustrations and inconveniences you have experienced. We are taking immediate steps to address these concerns. Can you please email me at ciera.saldona@birdeye.com so we can identify your account and resolve promptly?
App Privacy
The developer, Birdeye Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- BirdEye Inc.
- Size
- 113.8 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © Birdeye Inc.
- Price
- Free