I’ve been using the app for about 6 weeks now and find it good but it could be great. On the GOOD side, it allows me to deposit (using debit card only), buy and sell etc. On the COULD BE GREAT side, it’s weird that when I deposit money, it shows my portfolio’s value as increasing (yeah, duh!), when what I want is to see how much my portfolio value is going up or down based on increase / decrease in the value of my investments. I’d also really love to see a feature, in each of my investments, that shows a dot on the date and the price that I invested. This would be very useful.I’m just a ‘Sunday trader’, but it was incredibly bad that, during the recent peak in Shina Inu, this app went OUT OF SERVICE for about an hour. No access whatsoever. Couldn’t even see my portfolio — just a message that said, Sorry something’s gone wrong.Following the update today (7th Nov 2021), the app shows my portfolio as a higher value than it actually is! Yippee! A 25% bonus! This has happened three times after login today and then it resets to an accurate value after I refresh. But the question is, does BitPanda actually know how much my portfolio is worth?Formerly, Bitpanda gave me data on what I’d invested, and the average investment price, but with the new update, this information is missing.
Hello,We appreciate you taking the time to leave us extensive feedback.Please try clearing the cache of your app and reinstalling it if necessary.We are sorry that this occurred, we are already doing everything we can to stabilise our services. We are just as interested as you are as a user in our service being available 24/7.Also, the status of all our systems can be checked here: https://status.bitpanda.comWe happily receive your feedback, as community input is regularly being incorporated into our continuous opimisations and changes.If you have any more, please let us know.Thank you. Best regards,AmandaTeam Bitpanda