Bits offers credit cards and credit information services to consumers in the UK.
The basic idea is that you get a Bits subscription, and that opens up access to a whole host of member benefits. The only fee you ever pay is the monthly Bits subscription that you choose.
The full list of Bits services that open up to you once you have a Bits subscription include:
- Bits Store Card, you can shop in the Bits store (in app), where we offer a curated selection of electronics, and other consumer goods, available for purchase
- Bits Credit Card, which lets you shop anywhere that Mastercard is accepted, with 0% APR and 0 late fees, and a foreign exchange rate that is the same as what you see on the Mastercard website. Apple Pay supported!
- Bits School of Credit, which has dozens of educational videos on credit. These are not financial advice, and are general/non specific videos that you don’t pay for; they are free
- Bits Simulator, which helps you understand some general/non specific things on credit use
- Bits Rent Reporting, which helps get your rent reported (to Equifax)
- Bits Support: we are here, and will help you in any way we can!
REGULATORY STATUS
Although Bits (trading name of Fea Card Limited) is regulated as a firm by the Financial Conduct Authority (FCA), not all of our products are regulated, and you should be aware of this when you sign up. Furthermore, some of our regulated products have limitations on them, which are stated on the FCA website.
Here is the regulatory status of our products:
Bits Store Card - not regulated, as it is structured under exemptions in the Regulated Activities Order.
Bits Credit Card - The Bits Credit Card is not regulated, as it is structured under exemptions in the Regulated Activities Order. The Bits Credit Card is issued by Transact Payments Limited pursuant to licence by Mastercard International. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission. Mastercard is a registered trademark and the circles design is the trademark of Mastercard International Incorporated.
Bits Subscription - not regulated, as it is structured under exemptions in the Regulated Activities Order.
Score in app - regulated, using our credit information services permission, with FCA firm reference number 946683. To deliver this service, Bits is partnered with Equifax.
Rent reporting - Fea Card Limited is an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through Fea Card Limited as its agent. Specifically, this permission is used for our rent reporting service.
Bits Marketplace - regulated, using our credit broking permission, with FCA firm reference number 946683. To deliver this service, Bits is partnered with Freedom Finance Ltd, which is regulated by the Financial Conduct Authority (FCA) with firm reference number 662079 for providing credit broking services.
GET IN TOUCH
We are a registered company in England, with Companies House number 11620703. Our company name is Fea Card Limited and registered address is 349 Royal College St, London, NW1 9QS, United Kingdom.
You can get help in app any time.
I signed up around a month and a half ago my Experian score never budged at all, I signed up for this and then a I checked my Experian score and it’s gone up 118 point....a WHOLE 118 after it not moving for months, I think this app gave me the extra point as I was on £4 plan but have now moved up to the £12 plan and received more point 252 to be exact but they’ll go up as the weeks pass, iv always tried to get my score up after it being below 300 for years and only just going to 350 I look and have +118 and now I’m on my way to 500!!! Going to give it till April 2021 and if there’s another big increase I’m upgrading my plan to the GOLD!!!
Awful
21121964!
I had a bits card for over a year it to be honest didn’t make that much difference to my credit rating even though I paid the £14 each month! I went through some personal issues so failed to pay a few payments and they cancelled my card! I then was sent an email after I’d paid what I owed saying my new card was available so paid the initial £14 again! But was then told I couldn’t have a card so they had to refund me. Since then I periodically every other month keep getting this bloody email saying my new card is available just finish the application in the app, which is the initial £14 payment but then no doubt I’ll get another message saying I’m blocked. Please sort yourselves out ! This is only a £50 credit card and I’ve since gone to Zable who actually act like a proper credit card firm. Never had issues with them as I did with you. So no I don’t recommend your card whatsoever! Your mistake and your issue. If you want your business to grow stop messing with people who just needed some help!
Developer Response
Hello,Thank you for sharing your feedback and I’m very sorry to hear about the experience you had with Bits. It seems there might be some confusion and I’m here to help you get this resolved. In order for me to fully investigate your case, I will need to locate your account and review the details. Please contact our customer support team either by phone using our official support number 0207 438 2090, or by emailing us at hello@getbits.app. You can also message me directly at anastasia@getbits.app, and I will personally make sure your issue is investigated and resolved as soon as possible.Thank you, and I look forward to assisting you further.Anastasia,Bits Team.
Really disappointing
rozz b
This app has been a complete letdown. It’s promoted as a credit-building service, yet after using it for the past year, I’ve seen absolutely no improvement in my credit score. I also have the Bits credit card, and despite consistent, on-time payments, my credit limit has never increased. The main idea behind this card is to help build credit, but the requirement to make weekly payments is unreasonable. Who can realistically afford to pay off a credit card every week?I’ve always made my payments on time and have never missed one, yet my credit score has stayed exactly the same. I haven’t seen any positive results or progress from using this service. At this point, I believe I deserve a full refund—especially for the fees I’ve paid—since it was clearly stated that this would help improve my credit score, and it hasn’t. I’ve upheld my end of the commitment, but your service has failed to deliver on its promises and has only been a source of frustration.
Developer Response
Hi there,I’m really sorry to hear about the experience you’ve had with our service, and I completely understand how disappointing it must feel when you’re expecting progress and don’t see it reflected yet.I want to clarify that the Bits membership fee gives you access to several services — including the credit card, store card, and rent reporting. However, it’s also important to note that credit score growth depends on many different factors, not just Bits. Things like existing loans, other credit cards, payment history across all accounts, utilisation, address stability, and overall credit behaviour all play a role.That said, I genuinely want to help you get this resolved and understand exactly what’s happening with your file. Please reach out to me directly at anastasia@getbits.app or call us on 0207 438 2090, and I’ll personally review your case to make sure everything is working as it should.Thank you for taking the time to share your feedback — I’m here to support you and get this sorted.AnastasiaBits Support Team
Misleading and useless
Simcl74
They advertise as a store card but you can’t spend anything in any store, negative impact on my credit score but only with Experian, other CRAs have increased my score. When I read about it I thought it would be like loqbox but you get nothing back so you are simply paying them to send a computer file to Experian. It’s a total rip off and will be closing the account as I don’t see the point in paying an organisation to damage my credit rating. I will also be submitting a complaint to the FCA for misconduct. AVOID LIKE THE PLAGUEAfter receiving a response from BITS I am sure that they really need to take a look at themselves. Everything is so vague and non committal and I will be looking to get all my money back as they advertise it as a store card but you can only buy goods from their store at the prices they set once they have confirmed your ID at some point in the future. Again I will say DO NOT USE THEM
Developer Response
Hi there, Bits is a digital store card, and your credit limit on this store card can be spent on products in our in-app store. This is available to all our customers, once you have passed our ID verification checks! I'm sorry to hear that you were unhappy with your experience. If you haven't contacted us already to close your account, please reach out at hello@getbits.app, and we will get this done for you asap. In terms of your score decrease, it isn't uncommon for your score to drop slightly when you first open a new credit account, whether that's with Bits or any mainstream lender. Once you start making consistent payments on time across several months, your score should increase again!
Refreshed the leaderboard to give everyone a more personalized view of their standing.
Version 11.2.1
The developer, Fea Card Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
