Blackburn with Darwen YourCall 4+

iTouch Vision

    • Free


Blackburn with Darwen Borough Council’s Mobile App


This app is provided by Blackburn with Darwen Borough Council in the United Kingdom. Information submitted by our residents will be handled by the local authority and passed to the relevant council officer to resolve.


Have you walked past the same pile of rubbish on your way to work, thinking that someone should report it to the council? Have you driven over the same pothole, swerving to avoid damaging your car? Well, unless someone tells the local authority about the issue, it is unlikely that it will be resolved.

Blackburn with Darwen Borough Council’s Your Call App enables you to capture the details of an issue or incident and submit it automatically to the authority’s Customer Service team.

What issues can you report?

•Abandoned Vehicles
•Anti-Social Behaviour
•Benefit Fraud
•Bus Stop damage
•Cigarette Smoking
•Dead Animal
•Dog Fouling
•Drainage/Gully Problems
•Empty Properties
•Fly Posting
•Food Hygiene
•Healthy & Safety Issues
•Leisure Centre Enquiries
•Light or Noise Pollution
•Missed Bin Collection
•Parks and Open Spaces
•Pest Problems
•Planning Breaches
•Pot Holes
•Public Conveniences
•Refuse Problems
•Roads & Highways
•Street issues
•Street lighting faults

How do you submit a report?

To submit one of the above reports, simply follow the on-screen instructions to provide information that is relevant to the authority. By completing all of the fields, it will enable us to resolve the issue as quickly as possible, without us having to ask you for more details
How does it work?

Once you have submitted the report, it will be handled by our Customer Service team. They will then forward the details to the most appropriate council officer to resolve the enquiry. Once the issues in the report have been resolved, you will receive notification via email to confirm what actions have been taken. You will also be able to view this information on your mobile device.

Continued use of GPS running in the background can dramatically decrease battery life.

Ratings and Reviews

Patel-1 ,



Adam P 19 ,

Great app!

Such an easy way to access council services with fast response time.

The Emergency Ready section has lots of useful information for vulnerable residents with the ability to receive push notifications and emails of current emergencies and weather advice

Mill Hill14 ,

Well satisfied


App Privacy

The developer, iTouch Vision, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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