BLUE App - holiday planner 12+

for TUI BLUE hotels


Designed for iPad

    • Free



The BLUE® App is your personal holiday planner at your TUI BLUE hotel – free of charge.

Even before your arrive, you can get in the mood for the best time of the year and never miss an attractive offer again.

You will find in the BLUE® App
• comprehensive information about the hotel and its surrounding area with tips for the best local sights
• the current daily program
• an integrated digital pinboard for exchanging and meeting up with other hotel guests

Booking functions in selected hotels for:
• services and extras 24/7
• table reservation at à-la-carte-restaurants
• seat booking for popular activities such as functional training, tennis or for relaxing moments e.g. in your private daybed

TUI BLUE. Hotels designed for you. Modern and high quality hotel experiences tailored to your individual needs. Look forward to numerous sports activities, a varied and creative cuisine and endless opportunities to gain new experiences and collect unforgettable memories.



Karl-Wiechert-Allee 4
D-30625 Hannover
Phone +49 (0)511/566-2583
Fax +49 (0)511/566-2545
Managing directors: Artur Gerber, Jano Martin

Trade register: B 209800
Sales tax identification number: DE 298 292 632

The TUI Hotel Betriebsgesellschaft mbH is a TUI Group company.

TUI AG is represented by its Executive Board. Members of the Executive Board are: Friedrich Joussen (CEO), David Burling, Sebastian Ebel, Dr. Elke Eller, Frank Rosenberger

The European Commission provides a platform to the online quarrel settlement (OS) which you find under http://ec. europa. eu / consumers/odr/.

Find further information here:

What’s New

Version 3.36.0

New in 3.36.0
• Improved pinboard look and feel
• Hotel list is now sorted by country
• Bugfixes and performance improvements

Ratings and Reviews

2.3 out of 5
162 Ratings

162 Ratings

darcy 101011 ,

App failure

Hotel/TUI direct you to use this app as presumably it saves them time and money - and yes there is some useful info on there, albeit sometimes difficult to find. There seems to be the ability to save pages but nowhere to view ur saved pages at a later point (that I could find anyway).

Biggest problem was we arranged via the app a late check out. And got a confirmation message back. We then got unceremoniously booted out of our room as apparently despite the confirmation we were still supposed to confirm with reception and they’d send us a message via the app to that effect - which we never received.

Lesson here is don’t rely on the app - as it doesn’t work for the purpose it’s designed for.

Developer Response ,

Dear darcy101011, thank you for your valuable feedback and we are sorry to hear you had issues with the service bookings from your hotel. May we please know in which hotel you were staying in order for us to follow up with the issue? Please contact our support team:

horse sitter ,

Makes no sense!

We are at Matta village, we got here 14th May, told to go on to app to get info, look at trips, (only had one on there, it’s probably better this week, but had enough of being messed about to look) then told don’t book on line, come to reception to book with TUI rep, then the card machine didn’t work for 2 days! The TUI Blue app is so hard to navigate, it takes a week to work it out. I used the old TUI app to find out some of what I wanted to know!

Developer Response ,

Dear horse sitter, thank you for taking the time to rate us and we are sorry to hear that our BLUE App didn't meet your expectations and you had trouble with the navigation. We are always happy for constructive feedback via and can assure you we are working on making the navigation easier.


How to use this app semi-reliable

If you are struggling with the app first download the TUI app if you do not have it and create an account. Link your booking to that app first and fill in your details.

Leave it 24 hours and then download this app and repeat, only way I could get it to work.

Once you have done this the app is very useful and as you would expect. I will add detail once I have returned from holiday………..

Developer Response ,

Hi Karlos, thank you for your valueable feedback! We look forward to reading more of your experience. If you ever feel like giving us directly a more comprehensive feedback or if you ever need help, feel free to write is over at Thank you!

App Privacy

The developer, TUI AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer


You Might Also Like