Brain in Hand Mobile 4+

Good & Bad

The Good

This looks to be Absolutely brilliant as a tool for coping when feeling a meltdown building - honestly exactly what would help me

The Bad

£45 a month fee - £540 a year is beyond quite a few people & it could be even higher it seems for beyond basic level. Bluntly that is too much so this is out of the hands of many

Not great

The text support service is bad, would not recommend pressing for support, unless you need to be reminded to self-regulate or contact someone in your 'support network'. It almost seems scripted; there's a lot of repetition. If you just want to vent, someone to hear you out, talk things through and sympathise; this is not good for that. They will just try to offer you solutions. I found the person on the other end to be patronising and they left a tactless note on my timeline, when I had asked them not to write anything, which left me feeling more annoyed. If you are sharing this app with a family member/ trusted person, the timeline feature can be more uncomfortable than helpful, because the person you spoke to will recap the conversation and it will stay there; you can't delete it. I can see how this could be useful to some people but there's no way of removing this feature. Also, I'd changed some settings in the app and when I went back on, it had changed back. It's a little confusing to navigate the solutions packs, especially if the event (first step) is the problem (second step) you want to resolve. But the pre-made ones don't have this issue.

Developer Response ,

We truly appreciate you reaching out and sharing your detailed feedback about Brain in Hand.


We would love to discuss your specific experiences in more depth. Please email us at support@braininhand.co.uk with your details so we can better understand your concerns and explore potential improvements.


Your interest means a lot to us, and we look forward to connecting with you soon.

Access to Work UK

I had Brain in Hand access given to me by my company as part of my Access to Work assessment earlier this year.
I love it. Planning and help when needed. 30 minute response time if needing support normally within 10 minutes. Call or text depending on what is more convenient.
My Brain in Hand coach is really helpful and can contact her outside of sessions if I get stuck with the technical side of the app and to achieve goals set.
I am a lot more productive and the my lizard brain likes the endorphins of ticking things off when they are done.
Life is so much easier with Brain in Hand.