Broadacres MyAccount 4+
Broadacres Housing Association Ltd
-
- Free
Screenshots
Description
At Broadacres we are committed to providing our customers with the best digital experience possible.
This app will give our tenants the quickest and easiest way of managing their tenancy online 24 hours a day, 7 days a week, 365 days a year.
The ‘MyAccount’ app will allow Broadacres tenants to:
• Report, schedule and track repairs
• Pay their rent
• View their rent statement
• And much more……
Download today!
• An active internet connection is required to use this service.
• This system replaces the existing Broadacres Customer Portal.
• All customers must register for a new account.
• If you need help to get started please visit:
https://www.broadacres.org.uk/our-digital-offer/
What’s New
Version 5.7.6
- Updates to registration
Ratings and Reviews
Login Failed grrrrrttr
Like others I downloaded the app from Apple App Store. I registered and tried to log in. Kept on getting the login failed due to incorrect password.
Password is correct because I can log in using safari and other browsers with the exact same password.
Put simply, your app is not absolute rubbish. Surely you must have tested it before releasing it? No, I thought not!
Developer Response ,
Hi Pete6268
We are sorry you had a poor experience with the app. The issue mentioned relates to possible use of the username and password for our previous customer portal.
The “new” app is exactly that and requires a new registration to ensure appropriate security and GDPR compliance.
The app underwent months of user acceptance testing before being launched to offer the best experience we could, but a new registration is required.
Due to your valuable feedback we have updated the app description to emphasise this point and ensured it is highlighted more in all campaign materials.
Thanks again for your feedback and we hope you try the app registration in future.
Broadacres Housing Association
Not a great start
Downloaded and deleted this app four times now, still won’t let me log in, saying wrong password even though it’s not because I can log in on safari using the password, very annoying
Developer Response ,
Hi ZoeGray17
We are sorry you had a poor experience with the app. The issue mentioned relates to possible use of the username and password for our previous customer portal.
The “new” app is exactly that and requires a new registration to ensure appropriate security and GDPR compliance. The app underwent months of user acceptance testing before being launched to offer the best experience we could, but a new registration is required.
Due to your valuable feedback we have updated the app description to emphasise this point and ensured it is highlighted more in all campaign materials.
Thanks again for your feedback and we hope you try the app registration in future.
Broadacres Housing Association
App Privacy
The developer, Broadacres Housing Association Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Broadacres Housing Association Ltd
- Size
- 37.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 9.1 or later.
- iPad
- Requires iPadOS 9.1 or later.
- iPod touch
- Requires iOS 9.1 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, German
- Age Rating
- 4+
- Copyright
- © Aareon UK Ltd
- Price
- Free