Charge My Tesla 4+

Mr Clarke

Your supercharges in Greenwich are often use by drives as parking area. This is shocking bad and needs to be dealt with right away. If you are in Greenwich and you change for over 20 mins you have to make payment to the hotel to level that area. This is not fair or right and needs to be dealt with. If it is not I will make a complaint

It does’t work

I thought if I buy a subscription it would work. No! It doesn’t work! Search doesn’t search and I’ve just wasted my time and I would like to get my money spent on subscription.

Developer Response ,

Hello! Thank you for using Charge my Tesla. I'm sorry to hear you're having issues. I'd like to better understand what you're searching for, and what you're seeing (or not seeing!) when searching.

Could you please reach out to the @ChargeMyTesla twitter account? We can try and debug the issue you're having there.

If you don't want to do that, and you just want a refund, you should be able to request a refund through Apple by going through this link: https://support.apple.com/en-gb/HT204084

Hard to use

Difficult to understand how to use, can only find a chargers near “a”. A what???? Don’t seem to be able to enter a road number, unless there are none on the roads near where I live

Developer Response ,

Hello, Thank you for being a user, and I’m sorry to hear you’re having issues with my app. I take a lot of pride in building something that is easy to use, and I’d like to address your feedback.

Regarding seeing “a”: I’d love to see what the app looks like when you’re only seeing “find chargers near “a””. The app should be showing what you’re searching for, not just “a”. Could you reach out to the @ChargeMyTesla twitter account and send a screenshot of what you’re seeing, so I can address the issue in the app?

Regarding the road number: The search bar was designed to search for points of interest, such as “Starbucks” or “Food”, not for street addresses. You’ve shown me adding support for street addresses is a great idea that will improve usability, and I will include it in a future update, so keep your eyes open for it!

Thank you for using my app and providing feedback that can help improve it!