ChargerSync 4+
ABB Chargedot Shanghai New Energy Technology Co., Ltd
Designed for iPhone
-
- Free
iPhone Screenshots
Description
ChargerSync is a reliable and convenient tool for EV drivers to control and customize their charging sessions, so that charging your EV becomes a seamless experience.
Designed to operate exclusively with ABB E-mobility Terra AC charging solutions, ChargerSync provides an extended set of digital features designed to make charging simple and efficient regardless of your level of experience as EV driver.
The ChargerSync app works with Terra AC charging solutions via Bluetooth, Wi-Fi, 4G and Ethernet connectivity. You simply configure the charger to the communication interface you want to use.
Main features include:
• ChargerSync Account - Conveniently view and manage one or multiple Terra wallboxes with a single account. Easily sign up and setup your account via the ChargerSync app.
• Authentication - Use ChargerSync to start and stop your charging session with just one tap. Manage and authorize RFID cards to be used with your Terra AC charging solution.
• Charging - View real-time charging status, like the charging power, and if configured, the cost of your current charging session. Use the schedule feature to define a charging schedule that starts and stops your charging sessions automatically.
• Statistics and Costs – Set different prices for electricity depending on the time of day, allowing the app to share detailed information on charging costs at home. ChargerSync also provides a quick way to see all charging sessions performed via your charger.
• Safety - Balance the charging power of your Terra wallbox to leave enough headroom for the rest of your electrical appliances at home.
New features to the ChargerSync update include:
• Reimbursement reports – Retrieve and easily export company car charge sessions with company car tagging.
• Charger sharing - Set free vending schedules to share your charger with family, friends or visitors without using an app or RFID card.
• Notifications – Receive notifications as soon as wallbox updates, such as the latest firmware upgrade, become available.
• Remote control – After configuring the charger, EV drivers can start/stop their charging session and access their charging information from anywhere with an internet connection via Terra AC charging solution.
• Global support – ChargerSync offers support for over 25 languages and 100 currencies.
* ABB E-mobility recommends using the ChargerSync Webportal for commercial operation and sites with multiple chargers.
What’s New
Version 3.1.1
ChargerSync 3.1.1 adds these improvements and bug fixes!
Ability to configure Fuxi type chargers
Ability to configure Wi-Fi without password
Resolve inconsistencies between active RFID cards and Statistics filter section
German and Finnish language and UI improvements
APP charging orders not displaying correct icon type
Cannot export charging sessions after factory reset
Session generation has delay time after unplugging cable
Incorrect display of order type icon identification on historical session list
Fixed the issue of incorrect uploading orders by non-Gregorian users
Ratings and Reviews
Works well
I have used this and previous version. This is more intuitive and has a better User Interface. Another reviewer incorrectly asserts it cannot be used to connect to WiFi. It can be and I have just done so
Developer Response ,
Thank you for your positive review! We're glad to hear that you find our ChargerSync app intuitive and with an improved user interface. Sincerely, the ABB E-mobility team
Problems
Firmware doesn’t update after several attempts. 3 times now my scheduled overnight charge hasn’t worked which meant I needed to go to a charge station and pay more. Not sure how to get support as you click the link and there is no longer a page. Now I have number of offline charge sessions exceeded. Never had this problem after 4 years on the legacy app. Please let me know where I can get support.
Thanks
Bugs galore… stay away
In this latest version of the app, my charger is now only reachable via Bluetooth. Prior versions of the app have also been full of bugs and as a result, you really shouldn’t think of using ABB for your home charger if you can avoid. Unbelievable that their CEO lets garbage like this ship…
Developer Response ,
Hi! We are sorry that you are experiencing problems with our app. We kindly ask you to write a detailed description of the problem to chargingsupport@abb.com; one of our experts will take in charge your request and help you solve it as quickly as possible.
Thank you! Best regards, ABB E-mobility team
App Privacy
The developer, ABB Chargedot Shanghai New Energy Technology Co., Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- ABB Chargedot Shanghai New Energy Technology Co., Ltd
- Size
- 92.7 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 15.3 or later.
- iPod touch
- Requires iOS 15.3 or later.
- Mac
- Requires macOS 12.3 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish
- Age Rating
- 4+
- Copyright
- © 2023 ABB e-mobility®
- Price
- Free