Our free Chiltern Railways app helps make journey planning, accessing the latest travel information and buying your tickets even easier.
It’s simple and secure to purchase your Chiltern Railways e-ticket through the app, download to your phone and use for your next journey. And if you’re planning to travel on another UK rail network, you can buy your ticket on the Chiltern app too. Just purchase the same way and print a paper ticket at your preferred station.
And when you buy train tickets through our app, we’ll never charge you a credit card, debit card or booking fee. So, it’s goodbye pesky queues at the ticket office. And hello cheapest Chiltern fares around!
Download and register the Chiltern Railways app to:
- Always find the cheapest fares available in your search results
- Get an instant e-ticket for many Chiltern Railway journeys, saving time at stations
- Enjoy fee-free fares. You won’t ever pay credit card, debit card or booking fees when you book direct from Chiltern
- Group save bookings for three or more customers can be purchased via the app
- Quickly find your recent journeys in our new My Account section, where your details are securely maintained in the app for quick and easy repurchasing
- Get up-to-the-minute updates on your train status with live departure boards and platform numbers
- Purchase tickets for any UK train journey and collect them at your chosen station with a self-service ticket machine.
Getting your ticket
E-tickets may look like a humble barcode but when they’re stored in your app’s Booking section, they become the quick and easy way to travel – you can even use them if your smartphone is offline.
Picking up tickets from a ticket machine
If you plan to pick up your tickets from a ticket machine, you'll need your reference numbers which are stored in the bookings section to view at any time.
Using your Smartcard
Request a new Smartcard through the app when making your next ticket purchase. We will then send you your Smartcard in the post. You may then load the ticket onto your Smartcard at the gate.
This release contains bug fixes and performance improvements.
Have a suggestion or comment about the app? Leave us some feedback via the Account section.
Ratings and ReviewsSee All
Good app that would be even better if the times matched the platform, bigger display boards and the rare (if any) announcements in the stations. It would also be helpful if it should the calling stations
Poor app keeps crashing, live views do not work either
keeps crashing, live views do not work either
After many months of supposedly consulting, listening and improving... and after all the delays and hype... what a crushing disappointment this is.
It is STILL incapable of providing a simple timetable (to look-up, say, when to collect someone who took the 18:50 from Marylebone, or to check tomorrow morning’s train times... without pretending that I want to buy a ticket). Chiltern could have saved hundreds of travellers the need to stuff their pockets with paper timetables every season and what they saved on pointless print would have paid for one on the app. Most regular travellers either have a season ticket, or buy their ticket at the station, so why is the app oriented primarily to sell tickets?
This is an insult to regular Chiltern users—many of whom are paying a premium to travel on Chiltern Railways. It has even poorer functionality than the old one and a good deal less than ‘thetrainline’ (which can create a virtual timetable when needed).
PS: to add insult to injury, the app will not let you log-in using your existing details unless you happened to have used a ‘special character’ in your previous password!
Up to six family members will be able to use this app with Family Sharing enabled.