City Club 12+

I was in Cardiff for a work trip with my colleague yesterday and we stopped for a bite to eat at The Pontcanna Inn.

Even though we were on the late side for lunch ( we arrived there at about 2.30pm) there were lots of options on the menu and the food we needed up ordering ( Mac and cheese with leeks and mushrooms, chicken burger with Aioli and slaw, garlic bread, sweet potato fries) was absolutely delicious.

The service was great, and the bar staff were lovely, friendly, and charming.

On top of this, I had 2000 reward points from the app so the combined bill for both of us, including a cider and a beer, came to £5!

We were delighted with our lunch in every way.

Definitely recommend.

Thanks,
Alice G

Post lockdown allowances but our visit really wasn’t good. We went Friday 17th July, our first night in Burnham Market. Our mistake was sitting outside which involves complicated downloading of the app which was failing for everyone so staff spending more time sitting that out than serving. Food was nothing special and overpriced.
We had to go back Sunday as we had paid a deposit so hoped it would be better. Sunday roast was fatty, needed a sharp knife and was lukewarm. The manager took cost of our drinks off so fair enough.
I’ve only given two stars instead of one because the staff were helpful and embarrassed about the poor quality.
This place needs to get its act together ASAP!

I used to like this app, I used to show my membership number and collect my points, easy.

Now with the new update you can only collect points when purchasing via the app. So what happens when you’re out with a group of mates? Do you treat them all to get your points or just collect points from your purchase? Gone are the days when they buy their own drinks/food/round and you say “hang on, I’ll have those points”.

Shame really as drinks aren’t particularly cheap so what’s the incentive now?