Citymapper: All Your Transport 4+

Bus, Train, Tube & TfL Times

Citymapper Limited

    • #5 in Navigation
    • 4.8 • 86.6K Ratings
    • Free
    • Offers In-App Purchases

Description

Instantly compare your travel options in real-time across all transport modes globally!

Easily navigate your city with turn-by-turn directions for all your public transport, walking, cycling and scooter trips.

THOUSANDS OF 5 STAR REVIEWS

* "Life changing. This app really changes the way you travel."
* "The only true five star app."
* "BEST TRANSPORT APP EVER."
* "It's become a weird and possibly sad fact of my life that waiting and receiving Citymapper updates have overtaken Christmases and birthdays on the anticipation and excitometer."
* "Get these guys on the Queen's birthday honours list."

FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed

HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride

EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, grab the closest carshare, hop on a shared bike all from within the app. Our partners include: Uber, Gett, Zipcar, Ola, Getaround, Virtuo, Turo, Santander Cycles, FREE NOW, Beryl

BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or tram again. Follow your bus / train as it's approaching on a real-time map, see the best carriage to board, get alerted when it's time to get off, and get in and out from the best exit at any underground / train station

PERSONALISE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favourite tube, train, bus or tram line for automatic disruption, delay, and status alerts

GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions

TRAVEL OFFLINE ► Access offline the official TfL underground map and many other local network maps

CITY COVERAGE ► London | Birmingham | Manchester | Liverpool | Edinburgh | Dublin | Paris | New York | Hong Kong | Los Angeles | Barcelona | Berlin | Rome | Madrid | Hamburg | Milan | Stockholm | Chicago | Toronto | Sydney

+ Many more in the UK and worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities

PUBLIC TRANSPORT AGENCIES ► We use open data from public transport agencies in the cities we cover:

LONDON | TfL (Transport for London), Underground, Overground, Docklands Light Railway (DLR), Tramlink
MANCHESTER | TfGM (Transport for Greater Manchester), Manchester Metrolink
LIVERPOOL | Merseytravel, Merseyrail
YORKSHIRE | WYCA (West Yorkshire Combined Authority), SYPTE (South Yorkshire Public Transport Executive), Sheffield Supertram
BIRMINGHAM | TfWM (Transport for West Midlands), West Midlands Railway, Midland Metro, National Express West Midlands, National Express Coventry
NOTTINGHAM | NCT, NET
EDINBURGH | TfE, Lothian Bus, Edinburgh Tram
GLASGOW | SPT
BRISTOL | Travelwest, MetroBus, Bristol Ferries
CARDIFF | Transport for Wales, Cardiff Bus
NEWCASTLE | NEXUS, Tyne and Wear Metro
BRIGHTON | Brighton & Hove Buses
UK WIDE | National Rail, Arriva bus, Stagecoach bus, First bus
DUBLIN | TFI, NTA, Bus Éireann, Dublin Bus, Iarnród Éireann (Irish Rail)
HONG KONG | MTR, HK Tramways, Light Rail, Kowloon Motor Bus, Citybus, First Bus, First Ferry, Star Ferry, Discovery Bay Ferry & Bus, Park Island Ferry & Bus, Green Mini Bus.
SINGAPORE | LTA, SMRT, SBS.

KEEP IN TOUCH ► Questions, feedback or something we have missed in your city? Email us at support@citymapper.com

Like us on Facebook: http://facebook.com/thecitymapper
Follow us on Twitter: http://twitter.com/Citymapper
Visit our website: http://citymapper.com

What’s New

Version 10.52.3

In case you didn’t know… when it’s late and you want to stick to more well-lit streets, you can pick “Main Roads” for your walk. Oh, and you can also share your live trips with a friend.

In previous episodes…
Citymapper In Your Ear - Voice instructions now available for Walking, Cycling, Scootering, and Public Transport trips.
We launched ALL of Taiwan, covering all major cities on the island: Taipei, Taichung, Kaohsiung, Taoyuan, Tainan, and Chiayi.
Calendar Sync, Routing Powers, Turn-by-Turn instructions for Walking / Cycling / Scootering

Ratings and Reviews

4.8 out of 5
86.6K Ratings

86.6K Ratings

Editors’ Choice

Serving urban centres as diverse as London, Lyon, Boston and Tokyo, Citymapper aims to make city travel as stress-free as possible. And, rather brilliantly, it manages it. Plugging in a desired destination (“home” and “work” can be saved, usefully) serves up every imaginable method of getting there, including a nice Uber sync-up. It also displays costs, live departure times, duration and calories. Our favourite feature, however? The option to discover how long it’d take to get where you’re going by jetpack and teleportation. One day, Citymapper. One day.

Blaze198401 ,

Loving the new STEP FREE update!!

I have this app on various devices for more than a few years now and I always recommend it to other people. It’s actually one of my favourite apps how sad is that? LOL. I am so happy that they now have step-free routes I have been waiting for something like this for so long for my cousin who is disabled I have now told her to download the app and she is so happy.
The TFL wheelchair access / step-free guides/maps were so confusing to the point my cousin had to be lifted up a flight of steps from a platform late at night when we got confused whether it was a station that had lifts or not for her wheelchair. It was the last train so we couldn’t turn around so lucky the nice men helped her while i carried her wheelchair up.
Anyways now thanks to this app and its wonderful nee update i am confident this wont happen again.

A BIG THANK YOU to the city mapper developers and all who contributed to making this!!

matthewcak ,

Customer care cares about ratings over customers

UPDATE: For a second time, CityMapper have replied only to my negative review, offering to help if I email them. I emailed them accordingly, several weeks ago, and yet again they have failed to follow through, not even acknowledging the email I have sent. So I stand by my original assessment, and dock them an extra star: customer care only “cares” about their ratings, not about resolving customer issues. Let’s see if they reply to this review again - though I have all but lost hope that they will follow up over email with any actual support…



I contacted customer care about in-app data on my London bus route being consistently inaccurate vs data in the TFL Go app (had me waiting for multiple cancelled buses, which TFL Go knew were cancelled but CityMapper didn’t, etc). A month passed with no response, so I posted my question as a negative review instead. CityMapper responded to the negative review, asking me to use the “Report Issue” button in-app next time I was on the route and encountered a similar problem. So I did, and received an automated message that I’d get a response… that was a month ago, no response. So, here I am posting the issue as a negative review again, in the knowledge that, sadly, that’s what it takes to get the response CityMapper customer care commits to - but otherwise doesn’t deliver. Awaiting your answer…

Developer Response ,

Hi Matthew, Thank you for your response. I've managed to find your emails and I apologise for the delay with this. A member of our team has responded to your email and we've passed the feedback onto our data team for London. If you need anything else, please do let us know by replying to them. Thanks again 👍🏻

App Privacy

The developer, Citymapper Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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