Clik Cert Electrical 4+

Along with the desktop version, the new 18th Edition Clik software release is difficult to use in comparison to the 17th. Many features such verifying the certs and emailing pdf copies of certificates to customers seem to either, left off this version or not obvious to do. All in all, a very disappointing product.

Hi there, sorry to hear you are having problems with the new app. We aim to improve functionality and add missing features such as the cert verification in future updates. If there is anything else you believe is missing from the software, you can get in touch with our team by emailing hello@cliksoftware.com who will be able to help with any further problems you may come across. - Team Clik

I have used clik for a few years and i was very happy with the old app and very rarely had any problems. Since the new app has been out I have had a lot of problems, I understand a lot have been fixed in updates but there are still a few things that used to work really well but are now gone.
Firstly the certificates now disappear once uploaded but they used to stay saved locally in the iPad so they can be referred back too at a later date. This used to be very handy for me if the office had questions about a previous job.
Another problem is the signature on the schedule of circuits disappears when sent to the desktop software. There doesn’t appear to be a easy way of adding a signature without attempting to do a signature using the mouse which is very difficult.

Hi there, thank you for providing feedback regarding the new app. I have passed these on to our team so we can flag them for upcoming development. We aim to investigate potential improvements to the signature functionalities in future updates in order for it to be easier to use. If you do have any further questions or feedback, you can call us on 0117 902 2012. Thanks – Team Clik

We have been using the 17th addition of this software since its creation, this new version is not a patch on the old, it continues to have problems both desktop and mobile versions. Very disappointed and seriously considering going back to Amtech Whom’s software ‘FastTest’ we used previously. We can not understand why Clik have removed the restore from back up function, very worrying, you now have to ask Click to restore the database for you. Very disappointed, tried and tried again to accept the change, but still feels very poor and a backwards move.

Hi there, thank you for your comment, we are sorry to hear you are disappointed and are having difficulties. Was there any particular reason you needed to be able to restore a backup yourself? Feedback will help influence future updates so if you have further comments or details about the problems you are experiencing, please email them to hello@cliksoftware.com. We can also arrange for your account manager to get in touch with you directly to discuss this in more detail. Thanks – Team Clik