Use the free Co-op Health app to:
• get your repeat medication where you want it - from any pharmacy in England or delivered to any address in the UK for free
• order securely on your phone or tablet
• get updates on your order every step of the way
How it works
1. If you’ve not already, tell your GP you want to ‘register for online services’ - they might ask to see ID and proof of address. They’ll give you 3 unique codes that we use to link you to your GP's surgery using an approved NHS connection.
2. Download the Co-op Health app, enter the codes and set up your account.
3. See what you have a repeat prescription for and choose which you want delivered, where.
4. Your GP will check your order and we'll let you know when it's approved.
5. Get email updates on where your order’s up to.
Check if you can use Co-op Health
To get your repeat prescriptions from Co-op Health, you must be:
• 16 or over
• be registered with a GP in England
• have medication that’s on a repeat prescription
• have a delivery address in the UK or be able to collect your medication from a pharmacy in England
This release includes improvements to registration.
Ratings and Reviews
Downloaded and used for the first time last week. The process from set up to ordering was effortless and was done quickly. Once loaded the order was placed and completed in a few days, with a notification letting me know it was ready for collection.
This app will make life so much easier in getting repeats ordered, as opposed to before having to work from home to try and get a request placed during normal hours.
Keep up the great work
The way to go
Easy to use, innovative app, my interaction with surgery has never been easier and less frequent. I can order my prescription quickly without hassle. I was very impressed that all of the medication which I use was just there, I just have to tick them and order is sent. Could not be easier! Looking forward to all updates to make app even better!
customer service is excellent, had to confirm a few details over phone before the first prescription is dispatched, lovely friendly staff.
Other dispensary apps have been a hassle with communication skills being very poor. Co-op email and phone you to follow up with any issues, shows willing to help.
My only suggestion is if there can be a 24 hour delivery instead if 42hour, it already takes 2 odd days for prescription to be approved then probably half/1day to process, 2 days to deliver. So it can take up to a week to receive any way that can be cut will be great.
Because of how good customer service is, it easily deserves 5*
- Co-operative Group Limited
- 36.8 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © 2019 The Co-operative Group Ltd
Up to six family members will be able to use this app with Family Sharing enabled.