Ratings and Reviews
You can't rely on the app and the drivers
While the idea of the app is nice, it is absolutely unreliable as a service. I booked a van for today's morning, received my confirmation and when I tried to call the driver just to make sure I have the right number, he was completely unaware of my booking. It's maybe not worth mentioning, but he also switched to Russian and continued talking to me in a very non polite manner while also demonstrating how surprised he is about the booking. Then he said he will double check and call me back to confirm the booking. He never did, instead I got a call from another driver who apparently was assigned as a replacement. The driver didn't want to come to the originally confirmed time, however we agreed on 30 min later arrival time. Well, now it's +hour later and he is not there yet. The driver is very apologetic and says the traffic is very bad. Well, I believe bad traffic in Monday's morning can be anticipated. Customer service can only offer a "partial return". Whether a partial return on unknown amount is worth wasting 1.5 hours of your valuable time is up to you. My take on this is that the service's model is similar to Fantastic services: pay crap to people, earn on high fees, share with angry customers, don't care about anything else.
- Compare Everything Ltd
- 11.1 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 17+ for the following:
- Unrestricted Web Access
- © All Rights Reserved.
Up to six family members will be able to use this app with Family Sharing enabled.