I had an issue with an amount on my account. I contacted the help desk and within a few minutes I got a response saying it was being looked into. Then a while later Tessie contacted me with the information in required. The whole thing was seamless and I was very grateful for the support I got. Thank you

Very happy with this card which was recommended by a friend. Love the fact I am not paying any bank charges! After each transaction the information given is extremely helpful and makes keeping track of spending very easy!

I love this company. Firstly I find it great vale and transparent regarding costs of purchases. Secondly it is safe: card was very easy to cancel when mine was stolen. I also received great support when a restaurant mistakenly charged me twice. I received sympathetic and effective help from some great Currensea staff (thank you Rhys, Jayden and Kiara for your kind help).

I only using for travelling on holiday to withdraw cash for free or a backup if my travel credit card fails. I opened this 3 years ago and have not really had to use it. But recently, I went on holiday hoping to use it, I got told I am unable to link to my Santander bank account because I missed some deadline when they upgraded their system. Honestly, just easier to take cash out the old fashioned way.

Generally a good system but when asked for an approval the app keeps crashing. Using an up to date IPhone 15 but they suggest my phone isn’t up to it. Limited support when things go wrong.Response to developer response: I do in fact have an IPhone 15 and yes it is up to date. You have requested a screen recoding showing the app crashing (the screen simply turns black when the app starts). I can only do that when there is a purchase to approve - so that’s not likely anytime soon. Initially you initially wanted a screen shot and when I pointed out that would be a screen shot of a completely black screen you saw some sense. Now you want a screen recording of a black screen. Seems they can’t find the issue, so for me the 1 star is accurate.

Arrived in Malta late at night. Purchased four chocolate bars from a vending machine, total cost of £7.Received email the next day stating that my card had been suspended due to a high volume unusual activity! Additionally, they won’t allow me to unsuspend my card in the app and I need to contact them and provide personal information to regain access to my own money!Given that the whole purpose of obtaining this card is to enable you to use it whilst you’re abroad, this is as fundamental a failure as it’s possible to get. The fact that they find the purchase of four chocolate bars totalling £7 to be a high volume of suspicious activity, is simply astonishing. So I won’t be providing them with my security details, as I’ve lost all faith in them as a serious company. Instead I’ll be closing my account with them and moving to one of their competitors, who won’t go into full panic mode at the prospect of me buying four chocolate bars costing £1.75 each from a vending machine, whilst using my own money to do so.