Screenshots

Description

Order from the best restaurants in the business – from local hotspots to national favourites – and get the food you love delivered fast, right to your door.

Choose from hundreds of fine restaurants around the neighbourhood, including Busaba Eathai, Carluccio's, Gourmet Burger Kitchen, MEATliquor, and other top quality independent businesses.

Find your faves or try something new
- Search by cuisine, category or restaurants for your postcode
- Browse by fastest delivery time
- View menus and read dish details
- See popular restaurants and meals in your area

Ordering made simple
- Easily add and remove items from your basket in a single tap
- Place an order for now, later today or tomorrow
- Pay directly from your phone

Live updates
- Track the progress of your order – from cooking to delivery – in real time
- Receive notifications on delivery status
- See your rider on the map when they’re nearby

Everything where you need it
- Save delivery instructions for riders
- Securely store multiple payment methods
- Save and name your different delivery addresses
- View order history and download receipts

What’s New

Version 3.7.1

The Deliveroo app gets better with time – like a bolognese sauce, gently simmering on the stove.

Update to the latest version and you'll enjoy a generous dollop of bug fixes and a sprinkling of performance improvements.

Bon appetit!

Ratings and Reviews

4.6 out of 5
227.2K Ratings

227.2K Ratings

Editors' Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

Hannah Knight ,

APPAULING SERVICE

I placed an order at 18:33 on a Saturday, granted, it would be busy. I waited the 50 mins I was advised by on my app. The status of my order was the the restaurant were still ‘preparing me food’. Eventually, after over an over, the status updates to ‘assigning a driver’, okay, cool. Not long to go now. 20 minutes passed. I used to online chat through the app. Well, things from here went downhill. I spoke to 2 reps who just kept leaving the chat without the issue being resolved. From there, I had my status drop from ‘rider assigned’ to ‘assigning you a driver’. I got to my third chat, where they could only offer me a £2.50 credit to my deliveroo account. The delivery cost my £3.09 so that didn’t cover anything?

I called the restaurant as I was conscious that my food would get cold. They advised me they do not start making my food until a deliveroo driver has turned up as they have had complaints previously where their food has arrived cold because drivers do not turn up. So I had waited over and hour for NOTHING to have even happened.

I had to make a call in the end for my order to be reviewed and raise a complaint about the three people I spoke to on the chat and why 6 drivers declined my order. My food did not arrive until 9pm.....cold. All I got was another £2.50 credit and was told they could not offer more as it was not within deliveroo a regulations to do so. £5 off my next order when I will never be using their service again. Appauling!

Fitness obsessed 93 ,

Shocking service

I never write bad reviews but I feel in this case I have to. Of the last 10 orders, at least 9 of them were either very late, cold or just the wrong order, none of these orders were refunded. One order was over £70 worth of food and it had been sitting on the side waiting for a driver for nearly an hour (as you can check on the app when it was ready), when it arrived it was completely inedible and they wouldn’t even refund it. The worst one was yesterday though. I was informed the food had been delivered but it hadn’t and when I called up customer service they said it had been left in the garden. It hadn’t. After searching all around the house, we called again but we’re informed we would still have to pay because the tracker said the driver had been at the house! We were looking out the window and even went outside to find him when we saw he was close on the tracker so we know he wasn’t there, if he was he would have seen us. Our lights were on and we could see everything outside, not to mention our dog barks if anyone is even remotely near the house. They informed me that he had tried to call (nothing came through to my phone) and that he had left the food so we had to pay. I finally did get my refund but not before it completely ruined my night! It was the worst service I’ve ever received. After the multiple bad experiences I have had, I will never use deliveroo again.

Developer Response ,

Sorry to hear things hadn't gone as smoothly as they should have. We would like to look into your orders in further detail to see exactly how we could have improved things for you. Please DM us on Twitter or Facebook with your account email and order no. so we take a look into what happened.

Editors' Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

Information

Seller
ROOFOODS LTD
Size
117.2 MB
Category
Food & Drink
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Chinese, Dutch, French, German, Italian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© 2019 Roofoods Limited
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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