Screenshots

Description

Food Freedom is all about getting the food you want, whenever, wherever, however you want it. So, whether it’s oodles of noodles late night at the office or heaps of pizza to keep the kids happy at home, we’ve got you covered.

Order from hundreds of the best local and national restaurants including Busaba Eathai, KFC, Carluccio’s, Gourmet Burger Kitchen and MEATliquor — as well as Deliveroo exclusives like Wagamama and Pizza Express. Food Freedom is the freedom to have all this delivered to your door in a matter of minutes, it only takes a few taps.

Key features include:
- Search restaurants by your postcode
- Browse by the fastest delivery time
- View restaurant menus and dish details
- Place orders for now, later or tomorrow
- Pay directly via card, phone or Apple Pay
- Track the progress of your order in real-time
- Add and store multiple payment methods

Welcome to Food Freedom!

Download the app today.

What’s New

Version 3.20.0

The Deliveroo app gets better with time – like a bolognese sauce, gently simmering on the stove.

Update to the latest version and you'll enjoy a generous dollop of bug fixes and a sprinkling of performance improvements.

Bon appetit!

Ratings and Reviews

4.6 out of 5
389.4K Ratings

389.4K Ratings

Editors' Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

matt0420-64827-(;!:9263 ,

Below average

Have used deliveroo a few times now and on the whole, it’s been alright, but there are a few things that really let them down, my first order was actually cancelled completely despite me ordering it a few hours in advance and the app constantly shifting my delivery time until it was cancelled, I think this may have been where the service was new in the area, there weren’t many riders and the place I ordered from was offering free delivery so it probably didn’t look like a very profitable order to accept for the riders. From this respect it is not a great business model. I have discovered that adding a rider tip to orders seems to increase the speed at which you get your delivery, which is annoying as I’m already paying for delivery..
Furthermore my favourite place to order from is now not using Deliveroo because as a small business, they are being robbed by Deliveroo making it not viable. I pretty much don’t order from anywhere else on Deliveroo so will probably delete the app soon.
I also received some credits for recommending a friend, which all expired because I never went over the minimum spend to use them. Would be nice if you got free delivery on 4 orders instead or something (although as previously mentioned, this would probably only result in me getting my food late, if at all).
I imagine that in London and other major cities this business works quite well but in smaller towns I don’t think they quite have the recipe right

Developer Response ,

We’re very sorry to hear you weren’t happy with your Deliveroo order, Matt. We’d like to look into your experience and see how we could have improved things for you on the day. Please message us on Facebook or Twitter with your account email address and reference this Trustpilot review so we can follow up.

Hannah Knight ,

APPAULING SERVICE

I placed an order at 18:33 on a Saturday, granted, it would be busy. I waited the 50 mins I was advised by on my app. The status of my order was the the restaurant were still ‘preparing me food’. Eventually, after over an over, the status updates to ‘assigning a driver’, okay, cool. Not long to go now. 20 minutes passed. I used to online chat through the app. Well, things from here went downhill. I spoke to 2 reps who just kept leaving the chat without the issue being resolved. From there, I had my status drop from ‘rider assigned’ to ‘assigning you a driver’. I got to my third chat, where they could only offer me a £2.50 credit to my deliveroo account. The delivery cost my £3.09 so that didn’t cover anything?

I called the restaurant as I was conscious that my food would get cold. They advised me they do not start making my food until a deliveroo driver has turned up as they have had complaints previously where their food has arrived cold because drivers do not turn up. So I had waited over and hour for NOTHING to have even happened.

I had to make a call in the end for my order to be reviewed and raise a complaint about the three people I spoke to on the chat and why 6 drivers declined my order. My food did not arrive until 9pm.....cold. All I got was another £2.50 credit and was told they could not offer more as it was not within deliveroo a regulations to do so. £5 off my next order when I will never be using their service again. Appauling!

Developer Response ,

Sorry to read this, Hannah. We'd like to look into your full experience; from customer support through to the delivery itself. Please message us on Facebook or Twitter with your account email address so we can follow up.

Editors' Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

Information

Provider
ROOFOODS LTD
Size
148.7 MB
Category
Food & Drink
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Chinese, Dutch, French, German, Italian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© 2019 Roofoods Limited
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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