DHL Parcel 4+

DHL Parcel UK

Designed for iPad

    • Free

Screenshots

Description

DHL Parcel UK - Track and Manage your deliveries easily with the DHL Parcel UK app.



Automatic Tracking:
Notification when you are expecting a delivery and then track your delivery every step of the way.



My Profile:

Personalize your profile by uploading a photo.



Expecting a parcel to be delivered to your work or an alternative address? Select Work or Other in My Profile. Make sure you let us know how you would like your parcel to be delivered by setting your preferences for each address.


Help our drivers to locate you. Upload a photo of the property and let us know any delivery instructions. We’ve added what3words so you can give us the unique combination of three words for your address to help the driver find exactly where you are.


Use our expanded Delivery Preferences so you can let us know if you’d like the driver not to disturb you during delivery. Just let us know whether you’d like the parcel delivered to a neighbour or left in your safe place.


Let us know if there is a preferred neighbour you’d like the driver to deliver to, or if there is a neighbour who the driver should not disturb.
Upload a photo of your safe place so the driver knows where to leave your parcel.


Set your delivery preferences in My Profile and we’ll automatically apply these.



My Parcels:
Want to know more about how your parcel will be delivered? Select Change Delivery Instructions and we’ll tell you what will happen with your parcel if you’re not at home and what alternative options are available.


Active and Past Deliveries
Using the DHL Parcel UK app you can see deliveries which are due and track when these will be with you. When we have delivered your parcel, you can view this in Past deliveries.


Icons will easily help you to see which parcels are being delivered to which address.


Please take time to rate our app! Your feedback is really important to us so let us know what you love, and what you’re not so keen on.



Support
We’re here to help, so if you need us please use the Support function to contact our Customer Services team.



We’re so happy you are here!

What’s New

Version 1.6.1

Minor Bug Fixes

Ratings and Reviews

1.5 out of 5
219 Ratings

219 Ratings

ShereKhan67 ,

Why Bother?

This app looks great, has loads of flashy graphics, bright colours and assorted stuff to make you go “Oooooooh!”, but this just covers up the fact that it tells you virtually nothing. You already know the day your parcel is coming, and you will have been told that the delivery window is 8:00 - 20:00, so what else does this app do? Well it apparently gives you the opportunity to change your delivery details, but as far as I can tell, that is it. It has a lovely little graphic with a van and your delivery window. It even tells you the time you are looking at the app, but the key piece of information that this app fails to give you is a more precise delivery time. Almost every other courier I have dealings with are able to give you an idea, an hour to aim for, or even just morning or afternoon, not this app. You just get the picture of their van getting closer to your house with a time check. Great. Thanks. So my title says it all really - Why bother?

Further to my original review: I noticed from some of the replies to previous reviews that they claim that you will get a message with an hour delivery window. Well, from my experience that is rubbish. The DHL bloke appeared at my door in an unmarked van, completely unheralded by any sort of message, so I am not sure when they are going to let me know the ‘revised’ delivery time. They were pretty quick to put it up as ‘delivered’, but seeing as I met the chap at the door, that information is pretty redundant

Developer Response ,

Hi, please do send the shipment number for the parcel you were expecting to dhlparcelukapp@dhl.com and we'll check to see what happened. The 1 hour estimate time of delivery will update on the app as soon as the parcel is out for delivery so let us take a look. Many thanks.

IchibanNoob ,

Useless.

Placed an order online with Wilko then downloaded the DHL app to track the progress when I knew DHL were delivering it. There was a notification from DHL they had received the order, and would update when they had the parcel. Anyway 3 days later no further updates. Went to Wilko online to track the order that way and discovered DHL had received the parcel 2 days earlier and it was actually out for delivery that day. Useless.

Just to add after I got response from the developer that I received the parcel on the day I wrote the original review. Days later the app was still saying DHL were still waiting for it! I have now deleted the app.

Developer Response ,

Hi, as soon as we have received the parcel from the sender the status of the shipment will update to 'We Have Your Parcel'. We'd be happy to check to see what happened with your parcel. Please send the shipment number to dhlparcelukapp@dhl.com.

elvenwood ,

Nice app - one suggestion

Nice app - gives all the options I’d want except for one.

I don’t know why delivery companies still don’t offer a ‘do not deliver between x and y’. Seriously inconvenient seemingly always being given a delivery window between 3 and 4pm when that conflicts with the school run. I would have thought with the advancement of technology, that customers should be able to say don’t attempt delivery between those times and schedule a delivery route that works for all customers that day?

Developer Response ,

Many thanks for your review and feedback. We'll review your comments with our operational team and see how we can improve this in future releases of the app.

App Privacy

The developer, DHL Parcel UK, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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