discovery+ | Stream TV Shows 12+

I have found Discovery + to be hard work as it doesn't always work it says for me set day or pay for a subscription when I have already done so so I'm a little bit disappointed because it's saying I need to sign back up again which I have done about four times and it's taking my money after me so we could you take a look as I have paid more than once and it will not let me play anything at all and it keeps asking me to subscribe which I have already done and I have tried to pay three times before and I would like to receive my money back I don't know why it won't play so if you could throw any light on it for me it would be much appreciated kind regards Alan Hayes

Hi there; we are sorry to hear that you have been experiencing this issue. Could you please contact our customer support team at support@discoveryplus.co.uk, and one of our agents will look into this for you? Kind regards, discovery+

So I was forced on to discovery+ instead of the Eurosport app since they are now under the same owner. Horrible to go from an app that basically worked to one that seems designed to frustrate you. Start watching something on the tv app and want to pick it up on the iPad? Yeah good luck with that, it doesn’t highlight the episode or remember where you were in it (at least for sports I haven’t watched any of the other content and wish I didn’t have to pay for it). Half the time when you leave the app and come back a few minutes later it doesn’t remember where you were in the match and you have to try and guess. You’ll also need to go find it again, no resume watching. Want to watch something that happened more than a couple days ago? Then your going to press view more endlessly. To go along with this it doesn’t neatly file things under events or into quarterfinals, semifinals etc. So you chose your sport and are then simply given things by date order. You can’t select for a specific tournament to watch the coverage from you either need to keep going backwards in time or come out of the section your in to be able to search for that event. There is no ability to watch Picture in Picture either so no watching a match while you browse the internet. Honestly I don’t really have anything positive I can think of to say about it at this point.

Hi there, thank you for your feedback and we are sorry to hear you feel this way. Could you please get in touch with our customer service team at support@discoveryplus.co.uk and they can look into your issues for you? Kind regards, discovery+

Reason for three star worked fine till made to resubcribe. WHY mess with something that wasn’t broken all you needed to do was update or remodel the old app, you have the tools to creat a new one why not work on the old app. When I downloaded the app it stated did I want to continue my subscription with the new app I clicked yes assuming it would carry over using the same date oh how wrong was I just re-subscribed @ my normal £4.99 got 7 day free trial renews 5th jan but now due to this I can’t watch ghost Adventures or other programs that fit in the category or being able to watch for £4.99. How long does it take to actually kick in the 7 day trial or will we have to be subjected to waiting the whole 7 days not being to watch anything until you get your money? This newer app just seems to be a huge money grab will be extremely p***ed if the app no longer works after resubscribing. Never fix what isn’t broken just because you have made it where you can watch via Xbox etc well that’s another thing when will the app be available for this in the UK rant over

Hi there, we are sorry to hear you are experiencing this issue. Could you please contact our customer support team at support@discoveryplus.co.uk and one of our agents will look into this for you. Kind regards, discovery+