DMSS 4+

System installed by a friend who runs a security company. Replaced a less sophisticated system. He promised the world with this system but for weeks it was plagued with problems. False activations in their hundreds mis identification of items causing continuous push notifications with false info. He replaced one system controller and that helped. It was not the end of the issues however. 2 cameras were replaced and since then things have finally settled down. We still get accidental activations from heavy driving rain or snow but generally 95%are now genuine activations. Overall it’s a great system. Don’t know if others have had issues but now it’s working its great and with 8 cameras we have a 360 % coverage of the house and gardens
Ian

My company has fitted nearly 1000 Dahua systems in the last couple years and the general feedback from my customers is that the cameras are great however the app is really bad and ruins the system. It’s clunky, not user friendly or easy to use and just doesn’t work a lot of the time. The recent problem is notifications not going straight to the app on the new iPhones or Samsung 21. I have Sadly started to lose all confidence in the product which is a shame as the picture quality is great it’s just the app that really lets it down badly. My advice to Dahua would be to look at the app for concept pro and copy that. It’s so so much better for the customer to use. I would argue that the reliability and functionality of the app for the customer these days is more important than the picture quality. Our account manager told me at the start that Dahua spend around 430 million pounds per year on R & D, please please Dahua surely you can invest some of that money to have a much slicker app for your customers???? After 3 years of installing Dahua I am now seriously considering switching to concept pro or going back to Hikvision purely on the basis that I know our customers will prefer their app.

Thanks DMSS for this App because while sitting abroad we can still connected with our family, first thing in the morning I open DMSS and watch my family specially my mum, if no body pick up the call I open this app and watch why they are not answering before this DMSS I always got worried about them but now we can see.. it’s working smooth and I can capture some moment.. there is option for video recording which I done soo many time of my family .. all over if I say , this app is brilliant and I am really very happy and I will definitely recommend Thanks DMSS Team . ❤️❤️
Update :- I am still enjoying DMSS because I can watch my whole family anytime ❤️