iPhone Screenshots

Description

Get access to shared Donkey Bikes, e-bikes and scooters in more than 50 cities across Europe. Whether you need a quick ride or you are looking for a regular city bike solution, you will find the most flexible and affordable solutions with our PAYG or monthly plans. No signup fee, no binding period, no traffic, no pollution and no waiting time for repairs.

Better than owning a bike
With bike-sharing, you decide when you need a bike and where. If your plans change you can drop-off your Donkey and walk with your friends or take the bus/metro. A flat tire or broken lights? Don’t wait for repairs, simply switch to a nearby bike in the app at no extra cost.

Can I leave the bike anywhere?
No. Please return your Donkeys to specific drop-off locations - there is one on almost every corner - so we can keep our lovely cities organised and a pleasure to look at. Park your Donkey Bike like other bikes, nicely lined up in a bike rack. This will make other cyclists and pedestrians, especially blind people and mommies with their prams very happy.

HOW IT WORKS
Download this app, create an account and ride away:
• Find a Donkey nearby and take it for a ride
• When done, find a drop-off location on the map
• Bring the Donkey there and end your ride in the app
• Flat tire or broken lights? Don’t wait for repairs, switch to a nearby bike with the app

PRICING OPTIONS
For occasional trips:
Just Ride (pay as you go) with no strings attached. Ideal for trips from 15mins to even 14 days and for group bookings with up to 5 vehicles with one rental. You can also top up your Donkey Wallet with money and we will give you bonus credit that you can use for Just Riding.

Monthly local memberships:
Get 1 hour or 12 hours free riding time every time you take a Donkey Bike, including repairs and support for a fix monthly fee. Ideal for the daily commute and for a busy city life with multiple errands throughout the day. No signup fee, no binding, valid in all cities.

Donkey Lease Plan:
Better than owning a bike. For a fixed monthly fee you get access to Donkey Bikes that you only need to check back into the sharing system every 7 days, should you need them that long. This gives you a reliable bike and also flexibility when your plans change and you want to take the metro or when all your friends arrive on bikes and you suddenly need one too. No signup fee, no binding and if you have a problem, simply switch to a working Donkey Bike nearby with the app.

PAYMENT METHODS WE ACCEPT
You can get on a Donkey Bike by using any major debit and credit cards such as Visa, Mastercard, American Express. You can also attach your PayPal or iDEAL account to your Donkey account.


CYCLING IS OUR PASSION
We are a team of 40(ish) firm believers in cycling as the most efficient mode of transportation and the only one our cities need. Most of us live in Copenhagen, the capital of Denmark, sustainability and cycling. We work by the rule that any decision we make, will have to bring us closer to being a sustainable, affordable and reliable mobility provider. We wish to show the world that cycling can make cities more liveable and bike-sharing will help in that transformation.

Never be without a bike! Get on a Donkey Bike in a few clicks and enjoy the wind in your hair.

Donkey Republic - Every ride counts!

What’s New

Version 13.4.2

Bug fixes and performance improvements

Ratings and Reviews

4.7 out of 5
896 Ratings

896 Ratings

Brooks.L ,

Very pleased

I used it in Budapest and Vienna, for our 2 weekend trips. In Budapest in particular it was a joy, some bikes need some maintenance but in general does the job and it doesn’t pedal like a snail like some city (schemes) bikes.
In Vienna I found where I was staying I had to walk almost 1km to pick up the bike, which was a little annoying, bike it self had loose brake cables but I was able to get by.

I think being on top of the maintenance would leave people with better experience, but in general I was very pleased and I sure to use these bikes in my other trips if they happen to be in that city/ country.

iPod Guide ,

Re hire

We hired the bikes in Copenhagen when the bikes with our apartment were not safe. We downloaded the app and hired the bikes almost instantly although I would recommend you join and read the email with the information before you start.
The app was easy to use, the bikes were in good condition, unlocking and locking using the phone were easy to use. I needed to contact them because I made a mess when ending the use. They were incredibly helpful and supportive.
Good price good customer service good bikes. Especially good in Copenhagen
What’s not to like.

Developer Response ,

Hey, thank you so much for the support and great feedback. We're thrilled that you enjoyed the service and that we were able to help you when you ran into trouble. Thanks and all the best.

Krisztina B ,

Doesn’t recognize all bikess at the station only a few

There are 4 bikes at the same station. I cannot select one specific bike, because the app doesn’t offer all, the bluetooth doesn’t recognize all.

UPDATE: the app developer contacted me that it wouldn’t show the ones already rented or in need for maintenance, as available for rent.
I may not have been clear in my review first: the app is in-stable recognizing both available bikes. I was standing at the station and first it showed several options but when I tried again, to select one specific which I finally liked, it didn’t recognize anymore.
Of course I understand if the ones being already rented, are not available for rent, but there is an issue if it recognizes first 2 bikes then a minute later it doesn’t.

Developer Response ,

Hey Krisztina, not all Donkeys appear on the map. If a Donkey needs maintenance or is rented by someone else, then it won't appear on the map. This is why it's possible to stand next to 4 bikes but only 1 will be visible in the app. Thanks.

Hi again Kristina, thank you for your update and the extra information. I have asked the developers to investigate the issue. We really appreciate your help in solving this problem.

App Privacy

The developer, Donkey Republic IVS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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