Dr. Sulaiman Alhabib 12+

I haven’t been to this hospital as a patient before but was recommended by a friend to register via the app with my iqama & book my appointments directly through the app. I am pleasantly surprised that this was as simple as I was told & only took 5 minutes from installing the app to having an appointment with the dentist of my choice (a drop down list let’s you select a practitioner of your choice). However, I have awarded the app 4 stars because I tried to add my 2 children to my account but because they are on my husband’s iqama I was unable to do this. Please add this feature - I am the one who will book and take my children to their appointments so it only makes sense that they should be able to be linked to my account. When this feature is available, then I will happily award the app 5 stars.

Dear Thank you for providing your valuable feedback. You can add your family members: Go to "My Family" > then "Add Family Member" >then select "National ID-Iqama" or "File Number" >then insert the information's > then press "Add the member" >then the member will receive code in his phone " inter this code" >then you will notified that you add him successfully> then Go to his/her file and except the request... If you face any issue please write to us at EServices.HMG@drsulaimanalhabib.com or reach us through the App and we hope you rate us five stars :) have a good day

I exited KSA Dec 2019 and returned Oct 2020.
The new app is much more user friendly and quicker to retrieve and load information.
The old app was good but this new version has taken it to a better level.
Although some improvements are needed still.
ALL IN ALL, it’s really good and the ALL the hospital staff are professional, friendly and make you feel at ease.

Dear Thank you for providing your valuable feedback. We are continuously working on adding more features to our app to make your experience better. Please reach out to us at EServices.HMG@drsulaimanalhabib.com or reach us through the App, if you have any suggestions, we hope you rate us five stars :) have a good day

Generally it works well. However, a major glitch occurs if you try to book an appointment when you already have an appointment. A pop-up will inform you of the current appointment, the time and doctor and then ask you if you wish to cancel- even when the new appointment is for a different doctor. If you do not wish to cancel, the options provided do not allow you to continue. The options given are also ambiguous in terms of the question, “Do you wish to cancel?” ‘Cancel’ will end your attempt to make an appointment and ‘ok’ will cancel the appointment.

Dear Johnz Thank you for providing your valuable feedback. We are continuously working on adding more features to our app to make your experience better. Please reach out to us at EServices.HMG@drsulaimanalhabib.com, if you have other suggestions, we hope you rate us five stars  have a good day