iPhone Screenshots

Description

Dragon Taxis booking app covers Bridgend, Cardiff, Newport & Torfaen. Download now and book a cab in seconds, contactless payments accepted.

We are the South Wales' premier and largest cab operator with over 1500 partner drivers and vehicles using the latest GPS technology. It takes just 3 taps to place a new booking directly from the handy favourites list.

The app uses your location so your driver knows exactly where to pick you up. You can book a ride directly from the map and see how many available cars there are nearby. Get a fare estimate so you know the cost of your journey before you book a ride with us.

Planning ahead? Book a ride hours, days or weeks in advance. Whenever it's convenient for you and if necessary, you can cancel your booking at any time and we send you notifications with your bookings

Where is your driver? Track your car as it arrives on a map and call the driver directly from the app when nearby. No more guessing where your cab might be!
Get a referral digital gift code from your friends to receive an introductory offer. Introduce a friend and you’ll both receive exclusive referral digital gift code discounts for your rides.
Not carrying any cash? Register a credit or debit card and avoid having to stop at the cash point along the way. Receipts and invoices will be emailed to you after you’ve completed your journey and a breakdown of your booking in the app.
After the ride, you can rate and tip for your journey and provide feedback to help us keep improving the passenger experience.

Dragon Taxis app is FREE to download and costs you nothing to register.

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It's so easy and quick to use, download the app and register just once. Our intelligent software will store your favourite pickup locations when you're ready to book your journey.
When you make a booking, we'll notify you by Push Notification as your car is dispatched. We'll also inform you when your car is minutes away giving you additional details such as vehicle registration number, make, model and colour.

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What’s New

Version 7.0.4

- Minor quality of life improvements

Ratings and Reviews

4.7 out of 5
1K Ratings

1K Ratings

k.oram89 ,

Must download!

This app is by far the best taxi app for all of South Wales. I travel to and from Newport, Cardiff and Bridgend and this allows me to book a taxi from all areas without having to try and find a local company in these areas! Very quick service, very professional drivers and very competitive rates. Will not use any other taxi service again. Also felt extremely safe travelling during COVID as all guidelines adhered to and above!

wanderlustlost ,

Main function works, features don't

It's a good app in that when you order a taxi it comes.
BUT- the pickup estimate doesn't work. The amount of minutes it shows you will have to wait before you book changes every time when they actually dispatch a driver. For example when I booked it said 2 minute wait. When the driver was assigned it said 6 minute wait. I'm sure they will say it's just an estimate and blah blah blah but I have never had it match the actual pickup time. So it's a bad estimate.
The "track my car" feature doesn't work either. It finds me just fine, and finds the driver wherever he happens to be the first time I hit "track". But then the driver icon doesn't move. Even if you check the app when you see the taxi coming the icon will still show wherever the driver was when you first clicked the "track button".
You can pay by card with the app but a friend told me the driver doesn't get the money for 2 weeks. They would obviously prefer cash.
All in all it does book taxis. But that's all it does despite what they app says it can do.

Gary in Cardiff ,

Basic app that works but could be so much better

This can order a taxi but lacks features.

You get a confusing message that there is currently a 4 minute wait time. Does this mean the taxi you booked will be 4 minutes late? No idea.

There is no confirmation of a booking until 10 minutes or so before the taxi arrives. Other systems show the taxi on a live map which is a reassuring confirmation that the taxi is on it’s way.

First time I used this service we were charged 20% more by the driver than the app reported after we paid the driver.

Also, after using the app, the app continues to use my location until I terminate the app even I set the app to use location services only when using the app. Thanks for helping to drain my battery.

With the app being so basic I am reluctant to store my card details with such an app.

This is as much a criticism of the Dragon taxis system so comments apply to whole experience. So good start but plenty to do.

Developer Response ,

Hi Gary,

Thanks for your review. It's good to hear from people regarding the app.

In terms of app times, they give an estimate of how long it will take to get to your location from where the driver is at that present time. It is only an estimate though, and could take longer or less time.

In terms of the confirmation of booking, you will receive a second notification after your taxi has been dispatched. This will give you the chance to check where the taxi currently is and also gives you options to see your ETA and call the driver directly.

The app provides estimates for the journey but this number is only an estimate. The final fare required will be what is shown on the meter, which is calculated by the distance travelled.

As a company, we adhere to the Payment Card Industry compliance and we process millions of card transactions per year so rest assured, your card information will be safe with us.

We hope this helps, and look forward to hopefully welcoming you back soon.

Thanks.

App Privacy

The developer, Veezu Holdings Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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