Dragon Taxis is the taxi booking app covering Cardiff, Bridgend, Newport & Torfaen. Download to book a cab in under 10 seconds, cash and card payments accepted.
Dragon Taxis is South Wales' largest private hire taxi business with more than 800 partner drivers and vehicles using the latest GPS technology. It takes just 3 taps to place a new booking directly from the handy favourites list.
The app uses your location so your driver knows exactly where to pick you up. That allows you to book a ride directly from the map and see how many available cars there are nearby. Alternatively, get a fare estimate so you know the cost of your journey before you book a ride with us.
Planning ahead? Book a ride hours, days or weeks in advance. Whenever it's convenient for you. If necessary, you can cancel your booking at any time.
Where is your driver? Track your car as it arrives on a map and call the driver directly from the app when nearby. No more guessing where your cab might be!
Get a referral digital gift code from your friends to receive an introductory offer. Introduce a friend and you’ll both receive exclusive referral digital gift code discounts.
Not carrying any cash? Register a credit or debit card and avoid having to stop at the cash point along the way. Receipts and invoices will be emailed to you immediately after you’ve completed your journey.
After the ride, you can tip and rate your driver and provide feedback to help us keep improving the passenger experience.
Dragon Taxis is FREE to download and it costs you nothing to register.
It's so easy and quick to use, download the app and register just once. Our intelligent software will suggest your favourite pickup locations and you're ready to book your journey.
When you make a booking, we'll notify you by Push Notification as your car is dispatched. We'll also inform you when your car is minutes away giving you additional details such as vehicle registration number, make, model and colour.
You can now book in all Dragon Taxis locations across South Wales on one app.
Ratings and ReviewsSee All
Basic app that works but could be so much better
This can order a taxi but lacks features.
You get a confusing message that there is currently a 4 minute wait time. Does this mean the taxi you booked will be 4 minutes late? No idea.
There is no confirmation of a booking until 10 minutes or so before the taxi arrives. Other systems show the taxi on a live map which is a reassuring confirmation that the taxi is on it’s way.
First time I used this service we were charged 20% more by the driver than the app reported after we paid the driver.
Also, after using the app, the app continues to use my location until I terminate the app even I set the app to use location services only when using the app. Thanks for helping to drain my battery.
With the app being so basic I am reluctant to store my card details with such an app.
This is as much a criticism of the Dragon taxis system so comments apply to whole experience. So good start but plenty to do.
Developer Response ,
Thanks for your review. It's good to hear from people regarding the app.
In terms of app times, they give an estimate of how long it will take to get to your location from where the driver is at that present time. It is only an estimate though, and could take longer or less time.
In terms of the confirmation of booking, you will receive a second notification after your taxi has been dispatched. This will give you the chance to check where the taxi currently is and also gives you options to see your ETA and call the driver directly.
The app provides estimates for the journey but this number is only an estimate. The final fare required will be what is shown on the meter, which is calculated by the distance travelled.
As a company, we adhere to the Payment Card Industry compliance and we process millions of card transactions per year so rest assured, your card information will be safe with us.
We hope this helps, and look forward to hopefully welcoming you back soon.
Main function works, features don't
It's a good app in that when you order a taxi it comes.
BUT- the pickup estimate doesn't work. The amount of minutes it shows you will have to wait before you book changes every time when they actually dispatch a driver. For example when I booked it said 2 minute wait. When the driver was assigned it said 6 minute wait. I'm sure they will say it's just an estimate and blah blah blah but I have never had it match the actual pickup time. So it's a bad estimate.
The "track my car" feature doesn't work either. It finds me just fine, and finds the driver wherever he happens to be the first time I hit "track". But then the driver icon doesn't move. Even if you check the app when you see the taxi coming the icon will still show wherever the driver was when you first clicked the "track button".
You can pay by card with the app but a friend told me the driver doesn't get the money for 2 weeks. They would obviously prefer cash.
All in all it does book taxis. But that's all it does despite what they app says it can do.
Card System Broken
In older versions of the app, adding cards was fine. In the current version, I can't add any cards - they take a test amount of money out of my account (£1.01) so clearly the cards are valid, but it just says Connection Error. Doesn't matter which card type or which bank; same results for all.
Developer Response ,
Hi please can you try adding your card again, we noticed an error..thanks!
Up to six family members will be able to use this app with Family Sharing enabled.