e_touch 4+

This app needs updated so that multiple users, who have the login, can control the fire. For instance one person switches it on but goes to bed. Another person cannot switch the fire off so it stays on all night!
This really needs a fix urgently! Otherwise, decent app as the controls (light and hear) are fine. Will increase rating if a fix is implemented. For now, **

The app is pretty clunky, but the biggest issue is the control interface to the fire. We couldn’t work out why our app wasn’t doing anything to our fire, it turns out we were connected to our neighbour’s fire!! There is no security at all on the connection, if the fire is not paired with something, then anything can pair with it (eg your neighbour...). And if the fire loses power, or is switched off with the main switch on it, it loses pairing, so then anyone passing can pair with, and control the fire.

Evonic really needs to up their game, it’s 2019 and this system doesn’t even meet the basic requirements of IT security, in fact there really is no security. Beyond that, there needs to be a way to allow multiple apps to pair with the fire at once, and basic usability improvements on the app.

They have actaually discontinued the e_touch app now for Evonic Fires as it wasn’t what customers wanted, load of rubbish, Evonic fires you should be ashamed of yourselves the app was not fit for purpose. Get the app on your phone am told by Evonic yes as long as you only want one app per family, I been trying to get app on my phone can’t pair it as my husband has app, disconnect his blue tooth, done it it doesn’t work, it’s totally useless, avoid these fires like the plague, after service is poor , it’s not as if this is a cheap fire. You can’t turn this fire on by a switch also on the fire as there isn’t one it’s fully reliant on phone app.