EasyBooks Accounting 4+

Another issue

I’m having iPhone X issues. Tried reissuing an invoice via WhatsApp. It will not let me. It defaults to email only. Very annoying as my 82yr old client doesn’t use a computer. So now it’s snail mail extending the time it will take to get paid. I have the latest iOS installed.
Pity this app doesn’t do tax either. That would be very helpful. It does do vat, I’m not vat registered. So no help at all.

Developer Response ,

Sorry you're having trouble. There is a support system ready to help though, just go to the website and click "Support". Your second purchase will have extended the subscription time, you won't lose out. Please do get in touch and I'll double check your account for you.

Feel cheated after almost 6years of feedback

Keep away, not worth dealing with these dishonest people. I have bought into this software about 6years ago when it was very basic and over the years it's has been developed well WITH lot of feedback and errors checking from their loyal paid users, now today they locked me out, I have to fork out either a subscription or use it as read only! This was not something I was made aware of during my onetime purchases.
I feel let down by the company and the developer. Yes they need to make money or find different ways, the ethical thing to do is give existing user their continued use of their purchase and yes charge new users the new subscription etc. I don't normally write bad reviews, but unfortunately, dishonesty is something should not be tolerated. There should be no place for retrospectively introducing new charges. The accounting package itself is good but do you want to commit to buying and start using it then find the goal post has been moved again and again and again!!? Don't wast your time buying into this and learning this unless you are willing to be messed around in future.(ps this trend toward online connectivity is ok but also what happens if software can't connect at end of day and you want input your data, software lock you out! Defeats the quick n easy objectives!!)

Developer Response ,

I'm sorry you felt like you lost out after paying to use the software 6 years ago. We are honouring all past purchases, no matter how long ago. Your purchases work in the old version, which is also in the store, now called EBLite. See https://easybooksapp.com/download/lite for details about how to get hold of it.

Great accounting software for a small business

I run this on my desktop, iPad and iPhone with everything synchronised and it works beautifully.

One of the things I like most is that the app sits on my device and not on a cloud. When the internet is down or otherwise unavailable I can still use it and print invoices and reports and when I have internet access, everything updates.

It’s simple to use with basic bookkeeping skills and provides all the information a small business or self employed person needs to run their accounts.

The only thing I would like if it were possible, is a few invoice templates to choose from or the ability to change fonts, size and colour but the layout provided is clean and tidy and perfectly adequate for most needs.

There have been comments about the method of charging by older customers. Don’t be put off by those. The product needed to develop and with HMRCs Making Tax Digital programme (MTD), it was essential the software and retail model changed to continue to meet new tax legislation.

If you are serious about your finances, you need an up to date app and only monthly or annual subscription models are able to achieve this.

Another advantage is that if you have more than one business, you can run them all from this one app and one price!