Easysnap: AI Photo Editor 4+

I like this app but I thought I would have some form of like maybe having a profile and maybe you can share stuff that’s what I saw when I first got the app in like the pictures on the so yeah and plus theFree trial on it like costs a lot of money and my parents cannot pay that

Dear user,
Thanks so much for being with us and sharing your feedback regarding our selfie app!!! We do appreciate it🤗

We're doing our best to make our face editor, hair color changer, retouch, makeup better for our users and we are always looking for ways to improve it, and your feedback is an invaluable part of that process!

Nevertheless, we'll add more features in our beauty camera in the future and would appreciate your feedback on what exactly you'd like us to improve or anything seems inappropriate for you 😉 We are always available to chat with you about our app via hello@banuba.com, as we want to see our users satisfied with it 🤩



So, please feel free to get in touch with us whenever you want and share any ideas or queries concerning the app!



Best wishes for a day!❤️

Reading the very high number of poor feedback It is obvious that people are finding this very misleading to say the least, this aside they have failed in making any attempt to make this clearer, this speaks for its self!! It’s obviously working for them. It has no information on the first screen about the fee however you can download the app from this screen. In order to see the fees that you have subscribed to when down loading the app you would need to go looking for it. If you went looking for it by clicking on the description of the app and then next to the word free trial in the text that is extremely smaller and lighter coloured than everything else it say subscription details. Once you click on this it leads you to another screen that then tells you about the subscription. So... you can down load the free app from the first screen which subscribes you automatically but there’s no reference to the subscription charges there! They need reporting Apple should not associate themselves with the likes of Easysnap (banuba)

Dear customer! We would like to apologize for the negative experience you had with our app. However, we would like to highlight that we do not, at any stage, aim to force anyone into subscribing to our apps.
When starting your free trial, we highlight that failure to unsubscribe before the end of your free trial will result in automatic renewal of your subscription services and we do have a clear illustration of subscription written right below the 7-day free trial, a confirm purchase window will pop up, and your agreement to the payment is required. Just wanted to let you know that our app is fully complies with all the rules&conditions of App Store.
Please note, cancellation of subscription services is located in your device settings, not within our app. It can be frustrating that this isn't made more apparent by mobile devices, but our support team will be available to talk you through exactly how to achieve this. Please send them a direct message at hello@banuba.com, and one of our team will be on hand guide you through the whole process.
We look forward to hearing from you, and we'll do our best to get to the bottom of this!

Nothing works!! For one if the app is free then why pay for half the things to use in the app. Surely if u had to pay u would pay for the app to be downloaded and then get everything else free. Once getting on to the app, it gives no instructions to how u can see what your past life was or what to click in order to get it up. This app has 0 things good about it. It’s misleading people and basically making them pay for everything just so they can see a past life that is not accurate. This has got to be by far the worst app I have downloaded. Another thing whist picking a photo to edit it does not let u click on anything without the app closing down fully. So u have to open it all over again. To the people that what to download this app I suggest u don’t and don’t waste your money.

Hello! We're sorry you're having some issues with the app, let's try and sort those out - shall we? ;) Can you please make sure you are operating on the latest updated build to ensure that any bugs that you've been dealing with have been already resolved in this latest update. If the problem persists, please send us an email with as much information as possible to hello@banuba.com and our support team will be happy to assist you!