"The Enterprise Rent-A-Car brand is part of the world's largest hire car provider. With over 9500 car hire locations around the world, it has never been easier to hire a car while on the go. The Enterprise car hire app is your free travel planner across the US, Canada, Europe, Latin America and more. Our award-winning customer service and variety of vehicle options from economy to luxury car hire will keep your travel worry-free. The Enterprise car hire app allows you to easily find a hire car, view or modify upcoming reservations, modify your hire vehicle return date and time, get directions to your hire car branch or call roadside assistance for 24/7 help on the road. Stay signed into your Enterprise Plus account on the app to make reservations faster and earn points you can redeem for free hire days.
Make a car hire reservation:
• Find car hire locations near you for your upcoming travel
• Narrow your search with location and vehicle filters
• Book long-term car hire for extended travel plans
• Save hire details to make future reservations even faster
Access all your car hire information in one place:
• Easily view the details and information of your hire car and trip
• Skip a step when picking up your hire vehicle by Checking In for upcoming reservations
• Quickly reference pick-up or drop-off times for your car hire
• Easily modify your hire vehicle return date and time
• Get directions back to your hire car location
Manage your Enterprise Plus account:
• Earn points on every spend
• View your reward points balance
• Update account details
• Redeem your reward points toward free hire days
Get help when you need it most:
• Call roadside assistance or our customer support for help
• Find car hire branch details including phone number, address and directions
Do you have a favourite Enterprise hire car location?
• Make a location your ""favourite"" in the app
• Quickly access information to reserve a hire car at your most visited location
Are you ready for a road trip?
• Find the best road trip cars — choose from a wide selection of cars, trucks, SUV's and
vans
• Reserve a vehicle at any destination with thousands of hire car locations
• Stay safe with our complete clean pledge. Every vehicle will be cleaned and sanitised
• Never get stuck on the road with access to 24/7 roadside assistance
Enterprise is always there when you need us. Now with our hire car app we are making it even easier to experience all the benefits Enterprise has to offer from your mobile phone.
By clicking on ""Install"", you consent to the Terms of Use and Privacy Policy including access to or storage of performance and usage device and app-related data for analytic purposes by Enterprise Rent-A-Car or its third party providers."
I have experienced nothing but excellent customer service from everyone at the Southend-on-Sea Enterprise office in Queensway.Jacob, Lauren, Samantha, just to name a few, have always been so patient with me even during difficult times where calendar has changed and circumstances in business and life have caused me to chop and change sometimes, which despite making me demanding as a customer they have always done the best possible to accommodate and at time really fine the extra mile to get me on the road to success!Friendly and approachable whilst professionally selling the best products in the vehicle rental market, quickest turnaround and cleanest vehicles with great prices and good incentives.Thank you all!!
Poor service
Lejski
Before I picked up the van from the Huddersfield branch I phoned to ask if the £200 deposit was actually taken out from my account or was simply a 'scan' as is normally used when I hire cars abroad. The young lady said it was just scanned.I also asked if I could pick up the van any earlier than 9.00 am as i had limited time as the return was 4.00 pm. I was told i would not have to queue but i arrived early anyway.A man, (Manager?), advised that if i was late arriving at Newport i could leave the van outside which was a relief. He then said i could keep for the weekend if I paid £32 depreciation costs. I declined.I waited approx 15 mins for the van to be 'sprayed' and was told that the van i agreed to hire had been changed to a different model, (no reason given).I was then told that the 'deposit' info I was given was incorrect. I was then harangued for about 10 minutes to buy add-ons and was warned that things like a windscreen chip etc would cost me a further £1150 if I didn't take the extra insurance.When I later arrived at Newport in good time and with no issues I was not offered a receipt to prove that the van was returned with no damage and no issues in the same condition as I picked it up. This was obviously not normal but after I insisted I was given a 'signed' business card by the, (Manager?), who was very pleasant and apologetic about my earlier experience.I would hire from you again, hoping that this first time is not your normal level of service.The van was perfectly adequate so my three stars are for the van and the apology.
Car hire was awesome but the policy on PCN notices….
Kidilan777
I recently hired the enterprise car and overall their services were excellent. But after almost a month, I saw couple of debits in my account and when I enquired about the charges, the customer service team said that probably their administration fee for PCN notices. Even the charge was too high for the admin fee as compared to the PCN. Still, after 6 week’s later, I got no such notice from the respective department. And the important thing is that they mentioned in the agreement that in case of any traffic violations, I have to pay the administrative fees and there is nothing mentioned about the amount of such fees. I will think twice when recommending this to my friends and family.
Ok for booking. Not functional for checking in
Tory Toff
The Enterprise system isn’t good for online checkins. When you try on a browser it won’t take any credit card and you can’t check in without one. The app will let you add the very same credit cards that were declined on the browser but the app doesn’t have an online checkin option which seems a bit barmy to me. If you try and checkin online with one of your registered cards that doesn’t work either. Finally, the app seems to think that local councils issue driving licences in the uk. You can’t register your licence without selecting one of them, all of which are wrong because the authority which does issue them, the DVLA isn’t an option. I think that Enterprise should engage the services of a good UX developer ASAP.
"We've made a few updates to make renting with Enterprise even better:
Here's what we did for Enterprise Rent-A-Car version 8.11:
• Fixed bugs, improved the UI, and did some refreshing under the hood."
Version 8.11
The developer, EAN Services, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Location
Contact Info
Search History
Browsing History
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
EAN Services, LLC
Size
61.5 MB
Category
Travel
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
