What is esa mobile?

esa mobile™ is the offline data collection client for the mystery shopping platform. esa mobile™ enables easy and accurate data collection and delivery. It is FREE for individual use and is perfectly suited for “mystery shopping”, client intercept surveys, exit surveys, targeted marketing surveys, internal audits and many other forms of data collection. For more information about the esa mobile platform, please visit  

Benefits of using esa mobile include:
- Mobility - you can complete your assignments right on location.
- Work Offline – esa mobile™ downloads your shopper inbox so you can work indoors where wireless signals may not be available.
- Simple and intuitive user interface
- Jump to any part of the survey
- Swap styles between the night and normal themes to enable working more effectively at night  
- Skips and Triggers support – ability to define survey branching, questions and answers rules and conditionally showing or hiding questions.
- Multiple user profiles - esa mobile can be used with multiple user profiles on different sites simultaneously. Smooth and easy to understand profile-management user interface.
- Warnings support – esa mobile supports data consistency checks and spell-check warnings, making survey completion easier and more streamlined.

The Auto-Alert nearby opportunities functionality uses the device's GPS. Continued use of GPS running in the background can dramatically decrease battery life. You can turn on/off this functionality from the settings menu.

What’s New

Version 5.7.4

- fixes and internal enhancements;

Ratings and Reviews

3.0 out of 5
4 Ratings

4 Ratings

App Privacy

The developer, ESA-Retail, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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