Say cheerio to queuing and pay with the new Esso App - a speedy and secure way to pay for your fuel from the comfort of your car.
Fuelling with the Esso App is as easy as 1-2-3!
1. Select your pump
2. Approve your payment
3. Start fuelling when prompted.
Here’s a few things you should know about the app:
• Pay for petrol or diesel at participating Esso branded stations using your phone for quick and secure payment
• Collect Nectar points on your Esso App transactions (without the need to carry your Nectar card)
• See your Nectar points balance & exclusive Esso offers
• To get you started you can collect 500 bonus Nectar points on your first use of the Esso App. Remember to link your Nectar card in the Esso App.
• We suggest setting me up at home before you arrive at the station so you’re all ready to go!
• The app will ask you to select the maximum amount you’d like to fuel. This value will be reserved in your account until your bank can see how much you’ve actually fuelled
• You can choose a maximum amount of fuel between £5 and £140 to reduce the value reserved in your account.
• All your digital receipts are stored in one convenient location and emailed to you
• Find your nearest Esso petrol station
We’re still rolling out the Esso App to all of our sites across the UK as quick as we can, so if your local site doesn’t have it just yet, it will soon! You can check the app’s Esso station locator to find a mobile enabled site near you.
Download the app now to try it with your next fill.
You can now see your Nectar points balance and all your Esso Nectar offers within the app.
New Users! You can collect 500 bonus Nectar points when you download and use the Esso App for the first time. Just remember to link your Nectar card in the Esso App.
Ratings and ReviewsSee All
Network error resolved
I have been using the Esso App for about a year. In December the app stopped working reporting a network error at my regular filling station. I noticed my phone was automatically connecting to a BTWifi-fon network at the petrol station. Switching off Wi-fi on my phone and connecting via the mobile network resolved the issue and I am once again able to use the app. BT customers with the BT Wi-fi app running on their phone to take advantage of BT Wi-fi hotspots may come across the same issue. Other than this one issue the app works well for me. The maximum fuelling amount can be restricted to what I am comfortable with in account settings. One complaint; only the last 90 days payment history is available making it useless to monitor costs.
Don’t use unless you have a spare £100 you can do without
I have been using this app for a couple of months now as found it very handy as didn’t need to take my baby out the car into the garage to pay. Unfortunately the last time I have used I topped up £10 but it has taken £100 off my available balance. I have been told by the bank that this should sort out when the £10 is actually debited but I think this is unacceptable as I may have needed to use those funds and don’t expect £100 of my money to be held for £10 worth of petrol. Hopefully will be resolved soon but I will unfortunately not feel confident using this app again. Emailed Esso and have had no response apart from a standard ‘we will get back to you’. Not what I expect when I am currently down £90 and anxious about getting it back. I understand that £100 is initially authorised but the adjustment to the amount you actually spend is supposed to take effect immediately, but sadly not in my case.
Not a fan
I tried to fill up at my local station, everything had gone through perfectly fine. I knew I could afford it as it’s just after payday.
I started my app and clicked start filling, as you normally would. Continued through the process, I am familiar with this as I have been using the app for a few months now, sometimes not successfully resulting in having to go into the station itself to pay.
I had confirmation that it had all gone through and drove away like you would....
A few hours later I was scrolling through the notifications on my phone, only to see that it had been DECLINED.
I immediately called the station I filled up at and explained the situation, they had then accused me of driving straight off without paying. I attempted to pay over the phone, but my card was once again declined.
Of course I had tried to pay, as they will see on not only the CCTV, but also the notification from my bank saying declined.
The notification had come through around 5 minutes later. I was driving and obviously wasn’t on my phone while doing so.
Throughout the coronavirus pandemic i had used the app to limit the amount of time going into small, busy areas such as shops.
Since this has happened, I have deleted the app and now have to go into the shop or pay at the pump. The whole point of this app is to have a contactless transaction and it has let me down majorly. So much for an easy process.
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- Exxon Mobil Corporation
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Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi‑Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, iPad Air (4th generation), iPad Air (4th generation) Wi‑Fi + Cellular, iPad (8th generation), iPad (8th generation) Wi‑Fi + Cellular and iPod touch.
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Up to six family members will be able to use this app with Family Sharing enabled.