Screenshots

Description

Pick up your hire directly from the airport, or anywhere around the world from our 3,800 branches in more than 130 countries. With a wide range of vehicles available for hire, Europcar gives you all the freedom and takes away the hassle. Download the app now, book your car and get on the road!

Top 3 reasons to download the app:
- Fast, easy and simple! Simply search and book your car in seconds: ready, steady go!
- A fully flexible & digitised journey: with the customised dashboard, retrieve all your upcoming bookings in one place, follow the step by step rental guide, upgrade and modify your booking as you wish.
- Less paper, more fun and faster access to your vehicle: scan your paperwork, take a selfie, check-in online with the app and get a fastpass to priority service and save time at the branch!

Car and van hire made simple.
- Find the Europcar rental locations easily anywhere in the UK or abroad thanks to maps & directions.
- Sort by price, vehicle range.
- Access your last search easily.
- Use your negotiated company rates within the app.
- Tailor your car or van hire with our wide range of extras such as additional drivers, young driver cover and protection package. Have you got a child? We've got you covered with a selection of child seats available to choose from.
- View your Privilege loyalty programme status

Decide which vehicle is right for you.
- Choose our 4x4's for an offroad adventure, travel in luxury in a sleek Mercedes or simply explore the UK in the comfort of a Vauxhall
- Moving house or need a van for a commercial job? Choose from our wide-ranging fleet of van, truck and cargo vehicles. Hire one-way or for over 28 days: whatever your job, we suit your needs.

Whether you're travelling for business or leisure, Europcar makes it easier than ever to find, hire and drive the right vehicle for you. Avoid the paperwork and focus on the journey: download now.

What’s New

Version 5.5.2

We’re making your Europcar experience quicker and simpler, at every step of the way!

- You can now view and manage all reservations, no matter where you book
- It now takes just a few minutes to create or update your account, so you’re ready for quicker pick-ups. Scan your driver's licence, send us a selfie and we'll check your details in advance.
- Online check-in is possible up to 30 hours before a pick-up, giving you access to a fast track service!

Ratings and Reviews

4.3 out of 5
657 Ratings

657 Ratings

NCNCNC ,

Waste of time : updated (not app at fault)

Can't log in.
Can't recover password.
Customer service responded quickly but only provided a default password; this didn't work.
Repeated message: "Oops... Something went wrong. Please contact us."

Come on guys, this is the 21st century. You need to do customer experience better than this. We shouldn't need to call a hotline for everything.

Update: issues were not app developer's fault. I had a login from about 20 years ago. Eventually deciphered it from customer service information but password recovery needs to be easier than this. I haven't used the app in more detail as car rental check in has already occurred.

Developer Response ,

Hello, thank you for your feedback. Can you please give us more details so we could check. Please send them to the email address
reservationsuk@europcar.com

Hello, this is definitely not the kind of experience we want to have on our app. we will inform our technical teams to see if there are no problems.

140261 ,

Makes life easier

I’m a regular Europcar customer and find this app very useful for keeping track of my bookings no matter which country I’m in. I tend to book online or through the Elite team which ensures I always get the best rates. Agree the app could be enhanced and I expect the Director of Digital Marketing will make this a priority (he will now after reading this). Overall I think Europcar are very good and that’s why I’ve been with them for over 20 years. They repay my loyalty with excellent service. It’s a pro quo. My advice is to frequent travellers is to focus on one airline, hotel and car hire company and leverage your loyalty. Happy travelling!

Nabster1664 ,

Unable to update personal details again

Over the past weeks this app has updating 3 times, in all instances the app says it has sorted out the process of updating your personal data. It has not. Not sure why it’s locked onto old driving licences and old card details. Mine expired in 2015. Normally you can easily update these but the Europcar app & website, you cannot change you data. Quite a poor update by the online staff
Also the of note I got a different price between my laptop and the phone. If you use your negotiated rate, be aware that this can be more expensive. Quite silly realy. Sometime it just spurts our random rates, I’m my experience it can be £20 more expensive between platforms, or if your a guest or by using your personal account.

Developer Response ,

Hello, thank you for your feedback, this is not the kind of experience we want to have on our app. we will inform our technical teams to see if there are no problems.

Information

Provider
Europcar Groupe
Size
149.7 MB
Category
Travel
Compatibility

Requires iOS 9.3 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Chinese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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