iPhone Screenshots

Description

Introducing your essential travel companion: the Eurostar app.

From booking a ticket to destination inspiration, our app helps make your high-speed train trip simple, fast and fun.

And it’s available in English, French and Dutch.

Perfect whether you’re off for a romantic sojourn in Paris, a bière-filled break in Belgium, or a weekend of culture in the Netherlands.

Here’s what the app lets you do:

Book tickets to over 100 destinations
It’s quick and easy to book tickets. And it’s a doddle to pay for them using Apple Pay or PayPal.

Quick access to your mobile tickets
Save time and trees. Store your tickets in the app or in Apple Wallet ready to scan at the ticket gates.

Manage your bookings on the go
Plans changed? No problem. Change your journey dates, seats or travel arrangements with just a few taps.

Live train times and travel alerts
Get real-time updates about the status of your train.

Manage your Club Eurostar membership
Access exclusive discounts and benefits using your digital membership card.

Check your points balance or spend your points.

Use our fast-track Business Premier ticket gates, or entry to our exclusive lounges if you’re a Carte Blanche member.

Watch, read and play with our onboard entertainment and use the app to watch free films and TV shows and put your brain power to the test with a LinkedIn Learning course.


Or, dive into a virtual reality adventure on board with Eurostar Odyssey.

Let us be your travel guide…
Essential destination guides and travel maps

Find your way around like a true local and explore the best our destinations have to offer with our insider city guides and maps.

You can also book tickets to attractions, get 2-for-1 entry to museums and galleries, book a taxi, and check the weather for your trip.

The best offers and deals straight to your phone
Be the first to know about new Eurostar promotions with our offers notifications.

Eurostar has changed the way people travel from the UK to Paris and Brussels forever.

We’ve created a generation of travellers who think nothing of hopping on the train to France after breakfast and relaxing in a Parisian bistro by lunchtime.

Hop on our trains for a spot of people watching in France. Head to Belgium and enjoy its unique mix of old-world grandeur and modern charm. Or wander the canals and take in a bit of culture in the Netherlands. Fancy a quick holiday with some sunshine? Catch our direct Eurostar service to Lyon, Marseille or Avignon for a hot weekend break.

Download the Eurostar app now and discover a great selection of city breaks in Europe for you to choose from.

We’re continuing to update the app with more features, so we’d love to hear what you think of it and how we can make it even better. If you have any comments or suggestions, please use the feedback form in the app. Merci.

What’s New

Version 9.10.3

Your essential travel companion is more useful than ever after our latest updates.

Bug fixes We’ve fixed a few more bugs to improve our app. We've got more exciting updates planned. If you have any queries, please get in touch using the feedback form in the app and we’ll get back to you.

Ratings and Reviews

4.7 out of 5
13.8K Ratings

13.8K Ratings

labs4spurs ,

Travelling

Really recommend this app. I am going to France and I just wanted to have our tickets on another device to be safe and I didn't have to log in by clicking "continue as guest" and all I had to do was enter my booking reference number and my last name and my tickets were on the screen with the barcode and everything! When I do get there, all I have to do isn ouch the device with the scanner and I can go to France! It has a really easy way of booking your tickets as well.

Developer Response ,

Thank you for the lovely review. Glad you like our app and look out for an exciting update next week making paying even quicker. Have a fab trip on 🚄Eurostar. Mark

Ioscomics ,

Appalling non functional app, Eurostar incompetence

Eurostar give you a set of completely nonsensical directions regarding having your ticket on your mobile. They continually say you can do this, fail on every occasion to tell you how, and then when you going through their joke of a website all it does is email you. At no point is there a ticket viewable on their app, and nowhere on their website or in app does it show you how you might find this. To make things worse, Eurostar, to round out their array of incompetence and deception, tell you you cans imply print tickets out at the station if you were unable to at home. No, you can’t. When you arrive at the station, this does not work and the stafff will only at this point, just before you have to leave, tell you they can’t print it out as it you ‘chose to print’. So Eurostar for some reason only know to themselves ensure you have one opportunity to choose whether to print tickets at home or at the station, then make it impossible for you to change this later, when you are in desperate need of doing so. It’s an imbecilic and pathetic policy. I only managed to travel by refusing to move from the line in the Eurostar office until they gave me the ticket I had paid a lot fo money for, and was promised I could simply get at the station. Useless, awful company.

Developer Response ,

Hi there, sorry you are having some trouble with the new app. I'm here to try to help you if I can. When you add your booking to the app, what do you mean by 'this fails'? When you add a booking, it is stored on the Your Bookings screen. What happens when you tap that button? Please feel free to contact us here so we can resolve this for you. https://help.eurostar.com/email?lang=en#/ thanks, Mark

x_x_minnie_x_x ,

Can’t get it to work

Having used this app on a work phone successfully I thought using it on my personal phone (same make, newer model, same os) would be no different.
I bought my tickets online and added the booking to the my booking section of the app with no issues back in October 2018. Now that my trip is coming back up I’ve gone back into the app to add tickets to my wallet. When opening the app it greeted me by name and displayed my booking correctly when I clicked on the “my booking” section of the app. I then clicked the view seats option and it asked me for booking reference and the name of a passenger. When entered it said “we can’t find this booking” and appears to have lost everything else from the app. My booking is no longer in the my bookings section of the app and if I try to add it is says we can’t find a booking with this reference. I tried to log in as it looks like it may have logged me out, but on first attempt it told me I had used the incorrect password too many times and that I should use a link to reset it - no link is displayed. So, to put it simply I cannot use the app to do anything useful!

Developer Response ,

I’m sorry you are having an issue with our app Minnie. Please use the help and feedback form to contact us and we will try to rectify this as soon as possible. Regards. Mark

Information

Provider
Eurostar International Limited
Size
85.6 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Dutch, French

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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