Evidence Me by 2Simple 4+

I enjoy using this app to see my little boy’s progress at nursery. There is one really frustrating thing, though: not being able to scroll through photos when they are maximised on the screen! Please fix this to improve user experience!

For the amount of money a school is paying to use this system the app is horrifyingly amateur.
It’s slow, fumbly, and ignores basic UX/UI considerations. It’s something I’d expect a high school IT class to produce on a short deadline.
Little to no refinement of design, handling of images is atrocious (which is awful for a system predicated on sharing visual *evidence*), response is slow. There needs to be a complete overhaul of this app to make it function if they expect to last more than a few more years.
Management of a parent’s account and profile should be entirely in the hands of the parent/caregiver, not the school. Uploading a profile image to identify the parent should be possible in app (and even though it’s only available through web it doesn’t work!), many of the top level options in the settings are irrelevant or ‘set once’ considerations and shouldn’t be where they are.
Cannot imagine how this company managed to secure the contracts they have other than absence of competition with sufficient ISO certification to obtain public sector tender.

My daughters school uses this service. It is now May and only now have all the updates come through! We thought the school only did 2 updates and that was it. Turns out because of a glitch that was an evidence me fault the hundreds of photos and updates throughout the year weren’t coming through. So we have now missed out on seeing photos and understanding what she has been learning all year. I hope they use a different provider next year. Never had this issue with my sons nursery app with EY parent