We arrived at Hotel Hospes Infante Sagrias on 31st January 2024, after a silky smooth flight on TAP Portugal Airlines from London to Porto. The transfer from Francisco Sa Carneiro Airport on the fast, tranquil, sleek Metro train (directly next to the airport) to Estacion Trinidade in Central Porto only took 30 minutes on a 24-hour city travel card available at automatic machines for roughly €8. The hotel Infante Sagrias is situated in the historic heart of Porto; receptionists upgraded our room from Superior de Junior Suite at no extra cost and offered us daily sumptuous breakfast at a discounted rate. Everybody in the hotel is friendly and respectful in a quiet and tactful manner, etiquette is high class in Infante Sagrias and there is no exception. The hotel booked for us tickets to visit the famous Lello & Irmaõ, considered by many the most beautiful bookshop in the world. They booked us into restaurants, concerts and spa at the associated Intercontinental Hotel. On my wife’s birthday, the restaurant offered us a cake with lit candle as a present from Infante Sagres. We had 5 days of comfort and luxury in Infante Sagres and enjoyed leisurely visits to the the Douro Ribeira ( Riverside), the Atlantic Ocean beach nearby, symphonic concert in Casa da Musica, breathtaking panoramic views from the Gardens of the Crystal Palace and delicious local cuisine. We made friends in the hotel and in Porto and would love to come back to the same hotel.

We have Travelled to Turkey for over 20 years and this visit to Dalaman airport was by far the worse experience ever, only two security lanes to enter the airport and taking forever one lane to check in then check in staff desperate for bags not to fit in bag sizer so they could fleece you and gutted when they did fit (obviously needing it for beer money) then another check to enter passport control only two desks open at passport control then another security check with one lane open and the rudest people Turkey could find working in security (don’t like it find another job)Then the duty free man asking if I was good he nearly got throttled the clown !! Travelled the world but by far the worse experience we have ever had to endure.Only up side was it took that long to get through I didn’t spend any money at Dalaman and bought drinks and food on the plane it saved me a fortuneMy advice fly to Bodrum and spend a little extra time on your transfer.. even after being checked at boarding my boarding pass and passport got checked again 🤬🤬🤬 Turkey sort your airport out, I thought Manchester was bad 😂 Dalaman airport get new managers

This is the first time I have ever booked through Expedia and it will be the last . We booked this holiday as a special trip to a lovely Greek island to what we thought was going to be a lovely Hotel for our 49th Anniversary. When we arrive we found only workmen at the hotel and greeted by being told the Hotel was Shut!!!!! And not open for another 3 days!! The workman contacted the Manager as there was no staff present and he then explained the hotel was not open even though we had booked and paid for this several weeks ago. He then said we would get us a taxi to take us to another hotel which wasn’t far away. We had a car and travelled to this hotel it was quite a distance away, it was an Adult only hotel , the only view it had was to the side of a brick mountain! And you couldn’t even see the sea let alone it being on the beach. This hotel was as much far removed from a place that we intended to stay at than you can believe . He refused to do anything else so we were left with no where to stay haveing paid all out money for the hotel to him. We eventually managed to book a hotel nearby directly on the beach which is what we came here for and was very welcomed by the management there. We have now booked it for the week here and will be pursuing a claim back for our already paid hotel stay with them from either Expedia or the Hotel apart from any compensation for the upset this has caused as this has now caused both my wife and I severe anxiety of trying to sort this out

We arrived in London earlier than anticipated and although our room wasn’t ready, we could leave our luggage in the luggage room which then gave us time around the area and familiarise ourselves with our location. When we went back to apartments we were shown our room, very compact (double bed for myself and husband, and twin beds in a separate room for our teenage children). Surprised at how small the room was as when booking the room I clicked on was not the room we got. One window in the double bed room but no outlook at all it was sky high walls so no idea what weather was as room was always fairly dark due to being blocked in with the walls, window is second room the same situation. Lamp in twin bed room had exposed wires on lead so we never used it. Sky box in double bedroom does not work and not even linked up to the television, very disappointing as although we were not there to watch tv, we still paid for that service when the rooms are advertised. Small bathroom, but clean. Bedding was also clean in both rooms. No change of towels, but went to reception to ask for some, as well as toilet roll and they gave us some. On the whole, although a little disappointed with size of the rooms and a couple of minor issues, we would stay again. Location is good for getting about, 2 tube stations nearby as well as a cabs always easy to flag down in the area. Shops, a couple of pubs and restaurants around the corner plus a couple of well known fast food outlets all on Bayswater Road. Very handy. Very disappointed to see on the same site we booked our room on, much bigger apartments at a cheaper price on the same day we arrived. We could have saved at least £200!