Fixflo Contractor App 4+

Good but needs some improvement

Really good app great to work with contractors/landlords and tenants but needs some work on the syncing, notifications to tenants responding, scrolling issue on comments, can be slow at times with updating information on particular jobs.
Could also have a journal type section tracking what or who has has done something on a particular job something like
Agent assign job
Contractor set quote appointment
Contractor attended
Contractor quoted
Landlord accepted
Or something just helps to track progress and if something changed it’s all there to see and back track.
Good just needs a few fix’s in my opinion

No use

Just fails to sync consistently despite attempts to reset the app, log out and back in. Doesn’t show everything resulting in missed opportunities to quote or confusion around jobs and on top of not working at all bombards you with pop ups to turn on notifications when you don’t want to.

I’ve used Fixflo both as an agent and a contractor. It seems to work alright from the agents perspective and gives the impression of contractors just being inept when it comes to using the system. From a contractors perspective, especially out and about with just the app to rely on its completely unusable.

Its been this bad for years at this point, please put some effort into making at least the basics work.

Seems ok from the agent point of view. Completely useless and extremely painful for contractors

Lags, quits, doesn’t show all communication.
Doesn’t work at all if no internet. It stores everything (contractor doesn’t have access to majority of things from the app) in the online database so if no internet it doesn’t work.
Very difficult to manoeuvre between the jobs in the app. Maybe it works better on a pc but unfortunately, I can’t power up my desktop in the van.
Searching for things said is not possible so you have to remember what you said within which job exactly if you want to find it a few days later.
In case the data base fails to let you access, and you are having HMRC looking at things you are screwed as no access to anything.
I highlighted this to the app developer that it could/should be stored within my server/emails but they don’t bother…

Developer Response ,

Hello, We apologize for any inconvenience you've encountered while using the app. We can't see any of your account information here to work through this feedback with you , so please can you request suggest an improvement through the app referencing this review? This way we should be able to support you more quickly. Thanks, Fixflo App Team