Flok Health 17+

Welcome to Flok Health, the digital physiotherapy clinic that makes physiotherapy accessible and easy.

Flok provides virtual appointments for back pain treatment, to help get you back to the things you love. Our mix of AI and human physiotherapists means that you get better care, entirely personalised to you, and always at your convenience.


GET ASSESSED
Where we’ve been contracted by the NHS in your area (or you have access through another system) you can self-refer straight to our service—no need to go via your GP. Your first appointment with Flok will be with our AI-powered digital doctor, who will ask you some questions to assess your back pain and ensure our digital treatment is right for you.

GET TREATMENT
If physiotherapy is likely to be effective for you, we'll prescribe you a series of weekly appointments with our digital physio. Each appointment is like a 30 minute video call, except our side of the call is created by our AI engine in real-time, just for you. You can answer questions and your digital physio will respond to you live, in a continuously generated personal video stream.

GET BETTER
During each of your appointments, your digital physio will prescribe a set of exercises for you to practise over the course of the coming week before your next appointment. These exercises are specifically selected for your based on a detailed analysis of your symptoms and movement patterns. Our app guides you through practicing your exercises between appointments, and helps you see your progress and stay on track.

GET HELP
Our expert clinical team of physiotherapists and doctors monitor your recovery remotely. A member of our team will arrange to speak to you on the phone if they need more information from you, or to further optimise your treatment plan. You can also contact us from within the app at any time for additional support.



PATIENT TESTIMONIALS

“It's so customizable, and I’m able to give feedback in real time within the session. It really does feel like a physical therapist is advising me in the moment”

"Since using the app, it's the first time in months that I've not been in pain at work"

"I've tried physio off a piece of paper but I didn't stick to it. I would genuinely rather do this than go somewhere in-person. It's a brilliant, brilliant idea”

“I struggle with depression so the fact that the app is very get-going kept my motivation up... Getting straight into it made me more likely to carry on”

“I’ve tried lots of apps for exercises and this is my favourite. It’s the only one that I have actually been engaged with for longer than a week”

"It asks 'is this helping?' or 'can you do this?' and you can actually answer the video. That's amazing, I've never seen anything like it"

"I've no longer got the permanent low back pain that I used to have"

“It customises my session to what I'm going through that day, not just historically, but what I have going on with my back right now, because that can change minute to minute”