FordPass makes owning a Ford easier than ever.
The app offers a whole range of connected features for vehicles with built-in modems, like remote controls and Wi-Fi on the road. It helps you keep your Ford running at its best, with Health Alerts sent straight to your phone, and in-app service booking to take the hassle out of maintenance. You can even use the app to search for restaurants, cafes, petrol stations and parking spaces. And send locations straight to your vehicle’s navigation, ready for when you leave.
With FordPass Connect, our in-vehicle modem, you can enjoy the full range of connected features.
• Keep all your passengers entertained on the road, with 4G in-car Wi-Fi for up to ten devices.
• Live Traffic helps to keep you on the best route, by automatically updating your in-car navigation system with real-time traffic information.
• Remote controls mean you can check if your vehicle’s locked, and lock/unlock it using the app, wherever you are.
• Vehicles with automatic transmission can even be started from the app. Ideal for defrosting on those cold mornings.
• Receive Vehicle Health Alerts, like tyre pressure and fuel level warnings, directly to your phone.
Even without a FordPass Connect modem, the app helps you get more from your vehicle.
• See your Owner’s Manual in the app so you don’t have to dig it out of the glove box.
• View the opening hours and contact information for your Ford Dealer.
• Book a service directly through the app.
• Access useful guides to understand what any dashboard warning lights mean.
• Search for fuel stations in the local area or along your route.
• Find parking spots, compare prices, and pin your vehicle’s location once you’ve parked, so you can easily find it again later.
• Discover cafes, restaurants, cinemas and more.
We’ve been working behind the scenes to de-bug and clean up the app, so things can run properly.
Please keep flagging any issues you come across, so we can continue to improve the app for you.
Ratings and Reviews
A great addition to any new ford!
This app is brilliant! It’s a great way to quickly track your cars location, lock your car, check tyre pressures, oil and fuel levels! I’ve also found it useful when I’m in areas I’m visiting to find cheap parking, petrol stations and places to visit! A well deserved 4 stars! What stopped me from making it 5 star is I wish the app would notify you your cars current lock status. When I lock it, it doesn’t indicate after that point if your car is in fact still locked. It would be great to simply look and tell you your car is locked or unlocked in the app. It shows you once you press the button it’s locked but then goes away. I think this is a small but very important detail as you could be pressing the button all day long checking. And maybe an additional button to open the boot would be cool but not essential to the rating. If some workaround is done to the lock idea I’ll definitely update to 5 star. But great no doubt!
I quite like the features available within the app, it does a lot of the stuff the vehicles dash does but away from the vehicle, it also marks where your vehicle is parked. It allows you to unlock and lock your vehicle with your phone (the quirk) all of this is protected via pin (and facial recognition on my phone), comes in handy if you leave your keys in the house and pop out to your car with your phone. Although it sometimes does take a few mins to connect to unlock the vehicle, and I have had a couple of issues with it hence the 4* rating. At one point it’s was refusing to locate my car this required me to reset it on my car not the end of the world, a few weeks later it crashed every time I opened the app requiring me to remove the app and re-download it, annoying but not the end of the world yet again.
Great idea but doesn’t work
At first kept crashing then I could only get fuel level and not traffic updates, I rang and spoke to guide who first said I should get and then when it wouldn’t work said they had made a mistake and I don’t get traffic updates. Gave up using it but now I can’t see fuel level but do get traffic updates ???? Seems in America they can unlock and lock the car start the engine and run a maintenance routine for engine starting. All we seem to be able to do is book a service and look at not very accurate parking things I don’t want anyway as prefer to ring. Looking up destination and sending it to the car is a nice idea but again my app just keeps crashing and coming up with error. The car is only 1 year 4 months old and I’ve owned it for 3 months it’s a 66 plate wish there was somewhere I could take it to get it sorted but no one seems interested and keep ringing the guides doesn’t seem to get me anywhere just consumes my time. Very disappointed Ford. My son VW has a dongle he attached and works faultlessly now
Developer Response ,
We're sorry to hear you've been experiencing this. You would need to select the alternative route, which would be the pink route, in order to avoid any traffic. You would not be receive continuous updates throughout the journey, you would need to choose the route beforehand which would be based on the traffic situation at that time. I hope that makes sense. Unlocking the car through the app is currently available in the US. It is in the pipeline for Europe, but we just don't have a specific date at the moment. We would like to talk with you about the issues you are experiencing with the app, and you can contact us through the Guide button. If you are experiencing any issues related specifically to the vehicle, you would need to speak to your dealership, as they would be the ones with this knowledge who are best placed to help. Thank you for all of your comments, it is really important for us to receive as much feedback as possible, as the app is being continually developed. SWB
- Ford Motor Company
- 283.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Norwegian Bokmål, Polish, Portuguese, Romanian, Spanish, Swedish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Ford Motor Company
Up to six family members will be able to use this app with Family Sharing enabled.