Our world is smarter than ever. And so are our vehicles.
This app is designed specifically to work with Ford’s connected, modem-enabled vehicles.
FordPass seamlessly connects you with your vehicle, keeping you moving in intelligent, intuitive ways.
From optimising the route of your journey, self-diagnosing and sending you vehicle health alerts, to helping you find a charge point for your electric vehicle and letting you know when it’s fully charged.
It even removes the worry of whether you locked your car, thanks to Remote Lock and Unlock.
To ensure you and your car stay ahead of the curve, FordPass will keep learning and adapting with each update and each new feature.
- Avoid traffic delays with Live Traffic information sent to your vehicle Navigation. Know what’s up ahead with Local Hazard Information* and, if you find yourself needing help on the hard shoulder, Digital Roadside Assistance will get you back on track. Let nothing get in the way of a good day.†
- When it comes to your car, it’s not what you know that matters, but how quickly you know it. So FordPass keeps you updated with Vehicle Health Alerts. Informing you of anything that needs your attention, like tyre pressure and oil life. Stay in the know, quickly.
- Drive into the future with features designed specifically for electric vehicles. Find Charging on a map, use Smart Charging to take advantage of your best tariffs, and get notified when your vehicle is fully-charged. So you know when you’re ready to go.
Here are some of the best features you can enjoy:
• Remote Controls
• Vehicle Location
• Vehicle status
• Vehicle Health alerts
• Journeys and driving insights
• Maintenance schedules and service alerts
• Monthly fuel reports
• Live Traffic†
• Local hazard information†
• Find parking
• Find public charging for electric vehicles
• Smart charging at home for electric vehicles
• Charge status
• Trip & Charge Logs
* Local Hazard Information available on select vehicles with more to come soon.
† Live Traffic and Local Hazard Information are complimentary for 12 months initial trial period, following the purchase of a new Ford; thereafter a paid subscription is required.
We’ve been working away to fix bugs and address any issues we find in the app. These tweaks help to make your FordPass experience that little bit better with every update.
Ratings and Reviews
A great addition to any new ford!
This app is brilliant! It’s a great way to quickly track your cars location, lock your car, check tyre pressures, oil and fuel levels! I’ve also found it useful when I’m in areas I’m visiting to find cheap parking, petrol stations and places to visit! A well deserved 4 stars! What stopped me from making it 5 star is I wish the app would notify you your cars current lock status. When I lock it, it doesn’t indicate after that point if your car is in fact still locked. It would be great to simply look and tell you your car is locked or unlocked in the app. It shows you once you press the button it’s locked but then goes away. I think this is a small but very important detail as you could be pressing the button all day long checking. And maybe an additional button to open the boot would be cool but not essential to the rating. If some workaround is done to the lock idea I’ll definitely update to 5 star. But great no doubt!
Developer Response ,
Thank you for your comments. We are glad that you are enjoying the app, we use your feedback to make the product better! We are working hard to continue to add new features. Please look out for future enhancements!
Sometimes it Works, but all too often it doesn’t!
I’ve owned a brand new MK3 Ford Kuga ST Line X for just over a month now. In general I’ve found the vehicle’s Infotainment and Driver Assistance systems reasonably easy to get to grips with. And in the most part, after a bit of practice, they have been fairly intuitive to use and to adjust various settings. However the same can’t by said about the performance of the FordPass app. As per the title of this critique; the app operates quite intermittently, especially when recording My Journeys, and the Fuel Report just refuses to function at all.
The app regularly freezes and has had to be deleted and reinstalled. Also very regularly I have had to dismiss the app and then start it up again as the screen often freezes. A common error message is: ‘Something is not quite right. Please try again later or contact a Guide for help’.
I’m using an iPhone 11; maybe the app doesn’t like iPhones, who knows, but it’s certainly not fit for purpose. Shame really when it does work - although this seems to be in short bouts - it provides some useful feedback on the Kuga’s status and performance. Obviously the FordPass app needs a lot more development!!!
Developer Response ,
Hi, could you please contact our Guides regarding the issue you're facing? Our Guides will then be able to investigate this for you. They can be contacted via the FordPass app (in the help section) or email firstname.lastname@example.org
I quite like the features available within the app, it does a lot of the stuff the vehicles dash does but away from the vehicle, it also marks where your vehicle is parked. It allows you to unlock and lock your vehicle with your phone (the quirk) all of this is protected via pin (and facial recognition on my phone), comes in handy if you leave your keys in the house and pop out to your car with your phone. Although it sometimes does take a few mins to connect to unlock the vehicle, and I have had a couple of issues with it hence the 4* rating. At one point it’s was refusing to locate my car this required me to reset it on my car not the end of the world, a few weeks later it crashed every time I opened the app requiring me to remove the app and re-download it, annoying but not the end of the world yet again.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Ford Motor Company
- 319.5 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
English, Arabic, Bulgarian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Norwegian Bokmål, Polish, Portuguese, Romanian, Slovenian, Spanish, Swedish, Thai
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © Ford Motor Company