Screenshots

Description

FREE NOW is Europe's largest multimobility app, available in 10 European countries. Book black cabs, Rides (private hire vehicles), taxis and TIER eScooters all directly through the app. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app

HOW IT WORKS - ESCOOTER & EBIKE
1. Switch to the 2-wheels tab
2. Find a TIER eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app

Available:
UK: London

FEATURES
- The only ride-hailing app where you can choose an electric Black Cab, Eco Taxi or Private Ride every time you take a trip! Same great service, lower environmental impact.
- You can choose a black cab or a taxi with a partition screen to allow for social distancing.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face
- Convenient prebook feature available up to 4 days in advance making planning ahead that bit easier.
- All black cabs and wheelchair accessible taxi options are available for those requiring extra assistance.
- All drivers are reminded to sanitize their vehicle after every trip.


STREAMLINE YOUR BUSINESS TRAVEL
Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREE NOW for business account.

EASY AIRPORT TRANSFER
Book last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREE NOW pickup point within your terminal.

FREE NOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin Tegel, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.

BOOK THE RIGHT VEHICLE FOR YOU
UK:
Black cab: Iconic British taxi with high-quality knowledgeable drivers
EV black cab: Electric black cab with high-quality knowledgeable drivers
Ride: Private hire vehicles with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book a TIER eScooter directly in the app in London

Ireland:
Taxi: Book a taxi with a fully licenced driver with Ireland’s shortest waiting times
Taxi + Screen: Taxi with a partition screen offering you a more comfortable way to travel
Taxi XL: Taxi with more than 4 seats
Accessible Taxi: wheelchair accessible for those requiring extra assistance
Eco Taxi: Ireland’s largest electric and hybrid taxi fleet offering you a greener way to travel

TRAVEL ALL OVER EUROPE
The FREE NOW service is available across 10 countries in over 100 European cities, among them:
UNITED KINGDOM: Brighton, Edinburgh, London, Manchester, Nottingham, Oxford, Reading, Derby, Leicester
IRELAND: Cork, Dublin, Galway, Limerick, Waterford
GERMANY: Aachen, Augsburg, Berlin, Bochum, Bonn, Bremen, Cologne, Dortmund, Dresden, Düsseldorf, Duisburg, Essen, Erlangen, Frankfurt, Gelsenkirchen, Hamburg, Hannover, Ingolstadt, Leipzig, Lübeck, Mannheim, Munich, Mülheim/Ruhr, Nuremberg, Offenbach, Potsdam, Stuttgart, Westerland (Sylt), Wiesbaden
AUSTRIA: Salzburg, Vienna
POLAND: Katowice/Silesian Agglomeration, Krakow, Poznan, Tricity (Gdańsk/Sopot/Gdynia), Warsaw, Wrocław
ITALY: Milan, Rome, Turin
PORTUGAL: Lisbon, Porto
SPAIN: Barcelona, Madrid, Sevilla, Valencia
ROMANIA: Bucharest
FRANCE: Paris, Lyon, Nice, Cannes, Lille, Bordeaux

What’s New

Version 11.12.0

Make sure to update your FREE NOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

Enjoying the app? Leave us a review.

Ratings and Reviews

4.8 out of 5
62K Ratings

62K Ratings

WeeN3ll ,

Basic app and quite expensive

I travel to London for work and previously used the Hailo service and app which was useful as I was able to store frequent journey types, with addresses, eg accommodation to work. In London this week I used the app to call a taxi, I couldn’t find any way of inputting my pickup or drop-off address, or re-using a previous journey to order again. If these function exist, it’s not obvious. There was no estimated fare shown as I hadn’t been able to input a destination, only a minimum fare. A car was quickly found and it “arrived” within a couple of minutes. Unfortunately, he wasn’t at my pickup address but two streets away - presumably where the location finder had decided I was at the point of ordering! This was resolved by telephone call. . The normal fare for this frequent journey with Hailo was approximately £15 however the MyTaxi driver took an unusual route and on the meter the final fare was £22. I do like the convenience of MyTaxi, being able to track where a cab is plus the security of a car registration and named driver but there are glitches to iron out with the app. I’ll give it another go next visit and hope to see improvements in the app.

Developer Response ,

Hi WeeN3ll,

We appreciate that you've left a review for the app.

You are able to save your home and work addresses by going into the profile, then selecting the profile image. When making a booking, you can set the pick-up address when making a booking by selecting the address bar with the concentric circle icon. The GPS is not always reliable, and so it is best to review the pick up address when you are making the booking.

The destination can be selected by pressing 'Booking Options', then 'Where are you going?'. You can calculate the fare estimate for the destination by heading to the profile, then 'Fare Estimate'.

If you would like to send through the details of the journey you are concerned with to uk.support@mytaxi.com, we would be willing to review why the route was different, and whether the licence plate details match those in the app.

RyanWoodCarson ,

Worst travel app available

Been using MyTaxi since I have been in Barcelona, for the first 2 days it was good. I had no problem with using the app to get myself from A to B. But my last couple of holidays I was using it, it crashed and stoped working. I could not use the app, it was constantly freezing and would barley work. I was totally reliant on this app as I don’t speak Spanish and it’s hard to get a taxi in Barcelona as it is. I was always leaving early from the bars so I could get myself home. If this app actually worked I would of been able to enjoy my night life more but, unfortunately it was a let down. For some reason Uber does not work in Barcelona so ‘MyTaxi’ was the back up option. For me it will never be a back up option and forever be one of these apps that could have been, but it has instead ended up really lacking quality in its services. I felt that ‘my taxi’ was a trusted service which I relied on .. however this was not that case and I will certainly not be using this application in future. If only Uber existed in Barcelona, hopefully they will resolve the issue with Uber as this is the superior taxi service as I have realised from using ‘MyTaxi’. Overall, mytaxi has been VERY disappointing, and will not be recommended to any of my clients / friends and relatives.

Rudmini ,

Not as good as others yet!!

Why can't I amend or update my location once the driver is on his way to pick me up?? Uber, Bolt, Ola, they all allow you this so I don't you?? I booked a cab with Free Now and my driver couldn't get to me because of a police block so I walked towards him but when we met he couldn't start his trip because his Free Now app didn't allow him to click the "arrived" button because it he hadn't at the pick up location yet and I couldn't updated my pick up location as well... Just stupid!! The driver had to leave me in the cast waiting while he run towards the original pick up location so that his app allowed him to click the "arrived" button and start the trip... Ridiculous!!!
It's also ridiculous that the only tipping option is to tip the driver before the trip even starts!!! Why can't I tip the driver after the trip ends like in every other app?? How do I know if I'm going to like the driver or not?? I mean, you wouldn't walk into a restaurant, sit down and immediately tip the waiter even before you order your food, would you?? You definitely need to change this 2 issues straight way!!

Developer Response ,

Many thanks for taking a few minutes aside to send us feedback. Sorry to hear that you aren't enjoying the FREE NOW experience--we would love to get more insights into your experience so far. Please send us an email at help.support@free-now.com

App Privacy

The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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